Customer Service Representative

3 weeks ago


Louisville, Mississippi, United States Choctaw Resort Development Enterprise Full time
Job Title:

Customer Service Representative

">About the Role:

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Choctaw Resort Development Enterprise. As a Customer Service Representative, you will be responsible for providing exceptional guest service, ensuring the accuracy of transactions, and maintaining a safe work environment.

Responsibilities:
  • Provide Guest Relations: Promote positive interactions with guests, responding promptly to their needs and requests.
  • Transaction Accuracy: Ensure the accuracy and thoroughness of all transactions, including cash handling and paperwork.
  • Safety and Security: Maintain a safe work environment by adhering to established safety guidelines and reporting potential hazards.
Requirements:
  • Age and Gaming Requirements: Must be at least 21 years old and able to obtain a gaming license issued by the Choctaw Gaming Commission.
  • Education and Experience: High school diploma or equivalent required; previous money handling experience preferred.
  • Testing and Skills: Must score 85% on the Basic Math Test and possess excellent communication, organizational, and analytical skills.
Salary:

$40,000 - $60,000 per year, depending on experience.



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