Guest Services Representative

1 week ago


Mandeville, Louisiana, United States Francos Athletic Club Full time


We are seeking enthusiastic and approachable individuals who take pleasure in interacting with others, possess a positive outlook on wellness and fitness, and can efficiently handle various responsibilities simultaneously.

The perfect candidate will have a background in customer relations and recognize the significance of promptly addressing the needs of our members.


Key Responsibilities:

  • Providing outstanding service to club members
  • Welcoming and checking in members at the facility
  • Handling incoming and outgoing phone communications
  • Scheduling reservations for club amenities (such as tennis/racquetball courts, spa treatments, personal training sessions, etc.)
  • Educating and promoting club programs and services to members
  • Executing both basic and advanced point-of-sale transactions

Qualifications:

  • Availability for a flexible schedule (including mornings, afternoons, evenings, weekends, and some holidays)
  • Capability to manage multiple tasks effectively
  • Basic proficiency in computer operations
  • Strong verbal communication skills
  • Physically capable of standing and moving throughout the day
  • A collaborative team player
  • Self-driven and motivated

Work Hours:

  • Flexible shifts available, starting as early as 4 AM and concluding as late as 9 PM

Compensation:

  • Includes complimentary membership and employee discounts as part of employment.
Franco's Athletic Club is an equal opportunity employer - M/F/Vets/Disabled

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