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Customer Service Representative at Franco's Athletic Club
2 months ago
We are seeking enthusiastic and personable candidates who thrive in a dynamic environment, possess a positive outlook on health and wellness, and can efficiently handle various responsibilities simultaneously.
The perfect applicant will have a background in customer service and recognize the significance of promptly addressing the needs of our members.
Key Responsibilities:
- Providing outstanding service to club members
- Managing member check-ins
- Handling incoming and outgoing calls
- Scheduling reservations for club amenities (such as tennis courts, spa treatments, and personal training sessions)
- Promoting and informing members about club offerings and services
- Executing basic and advanced point-of-sale transactions
Qualifications:
- Availability for a flexible schedule (including mornings, afternoons, evenings, weekends, and some holidays)
- Capability to manage multiple tasks
- Basic proficiency in computer usage
- Strong communication abilities
- Physical capability to stand and move throughout the day
- A collaborative and team-oriented approach
- Self-driven and motivated
Work Hours:
- Flexible shifts available, starting as early as 4 AM and concluding as late as 9 PM
Compensation:
- Includes complimentary membership and employee discounts as part of employment.