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Administrative Office Specialist
2 months ago
Salary: $18.50 per hour
The Center for Emotional Health, a rapidly expanding private psychiatry practice with over 40 locations, is seeking dedicated professionals to enhance our team.
As a vital member of our organization, you will contribute to the growth of our outpatient behavioral health services, which are increasingly in demand. We pride ourselves on merging personal connections with evidence-based treatment. Our services include both telehealth and in-person consultations, ensuring comprehensive care by collaborating with primary care providers and specialists.
Position Summary: In the role of Patient Services Coordinator, you will be instrumental in ensuring a positive experience for our patients by providing exceptional customer service to patients, physicians, therapists, and fellow team members.
Key Responsibilities:
- Manage appointment scheduling and handle incoming and outgoing communications.
- Perform light clinical tasks directly with patients during their visits.
- Facilitate seamless transitions between departments to enhance operational efficiency.
- Maintain accurate records and assist with cash handling duties.
- Collaborate effectively with team members to support a smooth workflow.
Qualifications:
- High School Diploma or equivalent.
- A minimum of 1 year of recent administrative or clerical experience.
- At least 1 year of customer service experience, preferably in a healthcare environment.
- Proficient in managing multi-line phone systems and handling cash transactions.
- Strong computer skills and attention to detail.
- Ability to thrive in a fast-paced, team-oriented setting.
- Excellent problem-solving and communication skills.
- Willingness to perform light clinical duties, such as administering drug tests and documenting vital signs.
Benefits:
- Comprehensive Medical, Dental, and Vision Insurance with employer contribution.
- 401K Retirement plan with employer matching.
- Paid Time Off (PTO) available after 90 days of employment.
- Aflac supplemental insurance options.
- Competitive hourly rate of $18.50 for full-time positions.
The work schedule typically spans from 7:45 AM to 5:15 PM, Monday through Friday, with a designated lunch break. There are no evening shifts, weekend hours, or holiday requirements.
