Helpdesk Support Specialist

9 hours ago


Cambridge, Massachusetts, United States Vinfen Full time

Job Summary

Vinfen is seeking a skilled Helpdesk Associate to join our IT team. As a Helpdesk Associate, you will provide entry-level help desk support to Vinfen end-users and internal IT functions. Your responsibilities will include data entry, verification of system jobs and processes, and administrative tasks as needed.

About the Role

This is an exciting opportunity to work with a leading nonprofit human services organization that transforms lives. As a Helpdesk Associate, you will be part of a dynamic team that supports thousands of individuals with psychiatric, developmental, and behavioral disabilities.

Responsibilities

  • Provide help desk support to Vinfen end-users and internal IT functions
  • Perform data entry and verification of system jobs and processes
  • Assist with administrative tasks as needed
  • Work collaboratively with the IT team to resolve technical issues

Requirements

  • Associate's degree in information systems, database management, or related field (or equivalent experience)
  • 2-3 years of related experience
  • Valid US driver's license and clean driving record
  • Ability to pass a CORI, reference, and multi-state background check

Why Vinfen?

We offer a competitive salary, excellent benefits, and opportunities for career growth and development. Our team is committed to providing exceptional support to our employees and the individuals we serve.

What We Offer

  • Medical, dental, and vision insurance
  • 15 days of vacation, 12 paid holidays, 10 sick days, and 3 personal days per year
  • Education assistance and tuition remission programs
  • Professional development opportunities
  • Retirement savings programs
  • Company-paid life, accidental death, and disability insurance
  • Flexible spending reimbursement accounts
  • Employee referral bonuses

About Us

Vinfen is a leading nonprofit human services organization that has been transforming lives for over 40 years. We support thousands of individuals with psychiatric, developmental, and behavioral disabilities at over 200 sites in eastern Massachusetts and Connecticut.

Equal Opportunity Employer

Vinfen is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



  • Cambridge, Massachusetts, United States Vinfen Full time

    Job SummaryVinfen is seeking a skilled Helpdesk Associate to join our IT team. As a Helpdesk Associate, you will provide entry-level help desk support to Vinfen end-users and critical internal IT functions. Your work will also include data entry, verification of system jobs and processes, and administrative tasks as needed for the IT Department.About the...


  • Cambridge, Massachusetts, United States Vinfen Full time

    Job SummaryVinfen is seeking a skilled Helpdesk Associate to join our IT team. As a Helpdesk Associate, you will provide entry-level help desk support to Vinfen end-users and internal IT functions. Your responsibilities will include data entry, verification of system jobs and processes, and administrative tasks as needed for the IT Department.About the...

  • Helpdesk Manager

    4 days ago


    Cambridge, Massachusetts, United States BlackTree Technical Group, Inc. Full time

    Job Title: Help Desk ManagerWe are seeking a highly skilled and experienced Help Desk Manager to lead our IT support team. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to effectively manage and mentor a team of technical support specialists.Key Responsibilities:Oversee the daily operations of the...

  • HR Support Specialist

    3 weeks ago


    Cambridge, Massachusetts, United States Proclinical Staffing Full time

    HR Associate RoleProclinical Staffing is seeking a skilled HR Associate to provide exceptional support to our internal customers. As a key member of our HR team, you will be responsible for delivering high-quality, timely, and consistent support through our HR Helpdesk.Key Responsibilities:Provide expert support to internal customers, addressing inquiries...

  • IT Support Specialist

    3 weeks ago


    Cambridge, Massachusetts, United States Peak Support LLC Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Peak Support LLC. As a key member of our IT department, you will be responsible for providing technical assistance and support to end users within our organization.Key Responsibilities:Manage tasks within the Microsoft 365 Admin Center and Azure AD,...


  • Cambridge, Massachusetts, United States Planet Professional Full time

    Job Title: Human Resources Operations SpecialistPlanet Professional is seeking a highly skilled Human Resources Operations Specialist to join our team. As an HR Operations Specialist, you will play a crucial role in supporting the efficient operation of the HR Shared Services function.Key Responsibilities:Provide high-quality, timely, and consistent support...


  • Cambridge, Massachusetts, United States Planet Pharma Full time

    Job Title: HR Shared Service SpecialistJoin Planet Pharma as an HR Shared Service Specialist and contribute to the delivery of exceptional HR support to our global teams.About the RoleWe are seeking a highly skilled and experienced HR professional to provide high-quality, timely, and consistent support to our internal customers through the HR Helpdesk. As an...


  • Cambridge, Massachusetts, United States Planet Professional Full time

    Job Title: Human Resources Operations SpecialistAt Planet Professional, we are seeking a highly skilled Human Resources Operations Specialist to join our team. As an HR Shared Services Specialist, you will play a crucial role in supporting the efficient operation of the HR Shared Services function.Key Responsibilities:Provide high-quality, timely, and...


  • Cambridge, Massachusetts, United States Planet Pharma Full time

    Job Title: HR Shared Services SpecialistPlanet Pharma is seeking a highly skilled HR Shared Services Specialist to join our team. As an HR Shared Services Specialist, you will play a critical role in supporting the efficient operation of the HR Shared Services function.Key Responsibilities:HR Service Delivery: Provide high-quality, timely, and consistent...


  • Cambridge, Massachusetts, United States Planet Pharma Full time

    Job Title: HR Shared Service SpecialistJoin Planet Pharma as an HR Shared Service Specialist and contribute to the success of our global organization.About the RoleWe are seeking a highly skilled and experienced HR Shared Service Specialist to provide high-quality, timely, and consistent support to internal customers through the HR Helpdesk. The successful...


  • Cambridge, Massachusetts, United States Planet Pharma Full time

    Planet Pharma is seeking a highly skilled HR Shared Services Specialist to join our team in Cambridge, MA.About the Role:We are looking for a talented individual to provide high-quality, timely, and consistent support for internal customers through the HR Helpdesk. As an HR Shared Services Specialist, you will play a crucial role in supporting the efficient...


  • Cambridge, Massachusetts, United States Planet Pharma Full time

    Unlock Your Career Potential with Planet Pharma!Job Title: HR Shared Services SpecialistLocation: Cambridge, MA - Hybrid ScheduleContract Type: 9-Month ExtendableAbout the Role:We are seeking a highly skilled HR Shared Services Specialist to join our team at Planet Pharma. As a key member of our HR team, you will provide exceptional support to our internal...

  • HR Associate

    3 weeks ago


    Cambridge, Massachusetts, United States Proclinical Staffing Full time

    HR Associate RoleProclinical Staffing is seeking a skilled HR Associate to provide exceptional support to our internal customers. As a key member of our HR team, you will be responsible for delivering high-quality, timely, and consistent support through our HR Helpdesk.Key Responsibilities:Provide expert support to internal customers, addressing inquiries...

  • IT Support Specialist

    4 weeks ago


    Cambridge, Massachusetts, United States MIT Federal Credit Union Full time

    Job Title: IT Help Desk TechnicianAt MIT Federal Credit Union, we are seeking a highly skilled and motivated IT Help Desk Technician to join our team. As a key member of our IT department, you will be responsible for providing technical support to our end-users, ensuring that our computer systems, networks, and data are secure and running smoothly.Key...

  • HR Associate

    3 days ago


    Cambridge, Massachusetts, United States Proclinical Staffing Full time

    HR AssociateProclinical Staffing is seeking a skilled HR Associate to provide exceptional support to our team in Cambridge, MA.Key Responsibilities:Deliver high-quality, timely, and consistent support to internal customers through the HR Helpdesk.Handle inquiries related to benefits, programs, policies, systems, HR data, transactions, and...


  • Cambridge, Massachusetts, United States Stratacuity: Proven Scientific Placement Full time

    Job OverviewThe Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoot and resolve basic issues through established processes, and ensure timely and high-quality service.Key ResponsibilitiesAddress and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient solutions.Offer...


  • Cambridge, Massachusetts, United States Stratacuity: Proven Scientific Placement Full time

    Job OverviewWe are seeking a highly skilled Help Desk Support Specialist II to join our team at Stratacuity: Proven Scientific Placement. As a key member of our IT department, you will provide technical assistance to end-users, troubleshoot and resolve basic issues through established processes, and ensure timely and high-quality service.Primary Job...


  • Cambridge, Massachusetts, United States Stratacuity Full time

    Job Overview:The Help Desk Support Specialist II will provide technical assistance to end-users, troubleshoots and resolves basic issues through established processes, and ensures timely and high-quality service.Primary Job Responsibilities:Address and resolve escalated helpdesk requests from managed service providers, ensuring timely and efficient...

  • IT Support Specialist

    3 weeks ago


    Cambridge, Massachusetts, United States Iterative Scopes Full time

    IT Support Specialist Job DescriptionIterative Scopes is seeking a highly skilled IT support specialist to provide technical assistance to our staff.Key Responsibilities:Consult with IT managers and other departments as required.Provide IT assistance to internal staff and customers.Assist end-users with hardware functionality and software programs.Respond to...


  • Cambridge, Massachusetts, United States New England Board of Higher Education Full time

    Job Title: User Support SpecialistJoin our team at Harvard University Information Technology (HUIT) as a User Support Specialist. As a key member of our team, you will play a critical role in delivering exceptional support services to our clients.Job Summary:We are seeking a highly skilled and customer-focused User Support Specialist to join our team. The...