Sales Associate Full Time
4 days ago
Bernhardt House of Violins LLC is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of our inventory, and driving sales growth.
Key Responsibilities- Customer Service: Ensure customer satisfaction through professional, knowledgeable, and courteous interactions. Resolve customer complaints and provide solutions to meet their needs.
- Sales: Aids customers in choosing instruments and/or accessories to purchase. Process merchandise returns, refunds, or exchanges.
- Inventory Management: Receives incoming packages, ships orders and returns, and manages inventory levels.
- Store Maintenance: Ensures the sales floor is fully stocked, neat, organized, and clean. Restocks bows, assists with returns/ships, orders, and receives refurbished bows.
- Display and Merchandising: Showcases merchandise in an appealing manner and frequently updates the display.
- Cashiering and Operations: Maintains the cashiering area, keeps non-inventory items well-stocked, and performs daily/weekly housekeeping tasks.
- Education and Experience: 1-3 years of sales experience and a strong understanding of the music industry.
- Skills: Attention to detail, ability to take initiative and problem-solve, interpersonal skills, and computer skills.
- Availability: Available to work a 40-hour week, including Saturdays.
- Ability to Play a Stringed Instrument: A strong musical background is a plus.
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