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Bilingual Customer Service Representative

2 months ago

Leesburg, Virginia, United States Sherwin-Williams Full time
Customer Service Specialist

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a valued member of our team, you will play a key role in delivering exceptional customer experiences and providing expert product knowledge to our wholesale and retail customers.

Key Responsibilities:

  • Resolve customer concerns promptly and efficiently, ensuring maximum client satisfaction.
  • Stay up-to-date with product features and maintain high-quality visual standards.
  • Contribute to achieving excellent customer service and meeting sales goals.

Requirements:

  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, including evenings and weekends.

Preferred Qualifications:

  • Valid, unrestricted Driver's License.
  • High School diploma or GED.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous experience selling paint and paint-related products.
  • Previous experience operating tinting and mixing equipment.