Customer Service Representative
3 weeks ago
Job Summary
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at the Marion duPont Scott Equine Medical Center. As an integral member of our client and patient care team, you will be responsible for providing exceptional client interactions, coordinating patient intake and discharge, and ensuring a seamless experience for our clients.
Key Responsibilities
- Provide outstanding client service through phone, in-person, and electronic communications
- Coordinate patient intake and discharge processes
- Manage concurrent tasks efficiently and accurately in a demanding environment
- Process financial transactions with integrity
- Communicate financial policies in a sensitive manner
Requirements
- Previous customer service experience
- Ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
About Virginia Tech
Virginia Tech is a comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world. We are dedicated to knowledge, discovery, and creativity, and we offer a diverse range of academic programs and research opportunities.
Equal Employment Opportunity
Virginia Tech is an equal employment opportunity employer and does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status.
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