Spa Host Representative

3 days ago


Reno, Nevada, United States Grand Sierra Resort and Casino Full time
Job Title: Spa Host

The Grand Sierra Resort and Casino is seeking a highly skilled and experienced individual to join its team as a Spa Host. This role is an excellent opportunity for individuals who are passionate about delivering exceptional guest experiences.

This position requires the ability to work in a fast-paced environment, think critically, and multitask with ease. The successful candidate will have previous experience in a spa setting, with a proven track record of providing outstanding customer service and maintaining a clean and safe environment.

As a Spa Host, you will be responsible for ensuring that all guests receive a warm welcome and are provided with a seamless experience throughout their visit. This includes greeting guests, escorting them to their treatment areas, and providing detailed tours of the spa facilities. Additionally, you will be responsible for serving guests as needed, including handing out towels, robes, and other amenities.

Maintaining the cleanliness and organization of the spa is also a crucial aspect of this role. You will be responsible for ensuring that all areas of the spa are clean and well-maintained, including locker rooms, grooming areas, wet spa areas, and lounges.

Key Responsibilities:
  • Greet and escort guests to their treatment areas, ensuring they receive a warm welcome and a seamless experience.
  • Provide detailed tours of the spa facilities, highlighting key features and amenities.
  • Serve guests as needed, including handing out towels, robes, and other amenities.
  • Maintain the cleanliness and organization of the spa, ensuring all areas are clean and well-maintained.
  • Work closely with treatment staff to ensure that guests receive the best possible experience.
Requirements:
  • Previous experience in a spa setting, with a proven track record of providing outstanding customer service.
  • Ability to work in a fast-paced environment, think critically, and multitask with ease.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • High School Diploma or equivalent required.
  • Estimated Salary: $45,000 - $65,000 per year.

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