Casino Host VIP Services Representative
2 days ago
Overview:
Atlantis Casino Resort Spa, a renowned destination in Reno, Nevada, is seeking an exceptional candidate to join its esteemed VIP Team. With a proven track record of success, the ideal candidate will be responsible for fostering relationships with high-value guests, driving incremental revenue, and delivering exceptional customer experiences.
Responsibilities include:
- Maintaining active guest relationships to ensure repeat visitation and incremental gaming revenue
- Developing relationships with new potential customers using effective recruiting and enrollment procedures
- Driving increased visitation through targeted marketing efforts and direct mail campaigns
- Maintaining accountability for credit accounts to ensure timely payment and guest satisfaction
Qualifications: Associate's degree or equivalent experience; Bachelors Degree preferred; minimum 1 year as a casino host or equivalent VIP experience; excellent communication skills in English; proficiency in PC operations including Windows, Word, Excel, and Outlook.
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