Guest Services Representative
4 weeks ago
Guest Services Representative - Competitive Pay and Benefits
At Marriott International, we pride ourselves on creating memorable experiences for our guests. As a Guest Services Representative, you will play a vital role in ensuring that each guest's stay is seamless and enjoyable.
Position Overview
In this role, you will be responsible for providing exceptional service to our guests from the moment they arrive until their departure. Your duties will include:
- Welcoming guests and assisting with check-in and check-out procedures.
- Addressing guest inquiries and requests promptly and efficiently.
- Providing information about hotel amenities and local attractions.
- Maintaining a clean and organized front desk area.
Key Responsibilities
As a Guest Services Representative, you will be empowered to:
- Deliver personalized service that enhances the guest experience.
- Handle operational tasks and ensure compliance with company policies.
- Uphold the highest standards of professionalism in appearance and communication.
- Engage with guests to create a welcoming atmosphere.
Qualifications
To succeed in this role, you should possess:
- Strong interpersonal and communication skills.
- The ability to multitask and manage time effectively.
- A commitment to maintaining confidentiality and protecting company assets.
Join our team at Marriott International, where we value diversity and inclusivity. We are dedicated to creating a supportive work environment that fosters growth and development for all associates.
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