Aquatic Operations Manager

2 weeks ago


Stafford, Texas, United States Greater Houston Pool Management Full time
Job Overview

Greater Houston Pool Management is a premier provider of commercial pool management and construction services, proudly serving the Greater Houston region for over 25 years.

Key Qualifications:

  • Certification from the American Red Cross in Lifeguarding, First Aid, CPR for the Professional Rescuer, Automated External Defibrillator (AED), and Lifeguard Instructor (LGI) is preferred.
  • Exceptional communication abilities.
  • Strong organizational skills.
  • Customer service expertise.
  • Experience with pump room operations and water chemistry.
  • Proficiency in Microsoft Word, Excel, and Access.
  • Capability to meet stringent deadlines.
  • Ability to perform well under pressure.
  • Possession of a valid Texas driver's license with a clean driving record.

Primary Responsibilities:

  • Prioritize safety and cleanliness across all facilities.
  • Ensure facilities meet both company and customer standards.
  • Report directly to the Director of Operations.
  • Address disciplinary matters involving employees and patrons.
  • Provide conflict resolution for customers and staff.
  • Open facilities according to company standards.
  • Maintain daily operations of facilities.
  • Oversee winterization and off-season maintenance.
  • Train seasonal staff on pump room operations and chemical safety.
  • Collaborate with property managers and community boards to enhance facility offerings.
  • Manage facility scheduling.
  • Ensure staff receive appropriate training specific to their roles.
  • Maintain open lines of communication with team members regarding urgent facility issues.
  • Respond to customer requests and demands.
  • Conduct inventory of equipment.
  • Assist the Human Resources Department in recruiting and hiring seasonal staff.
  • Participate in disciplinary meetings with field staff.
  • Manage budgets, including labor hours and expenditures, to optimize profitability.
  • Foster a safe environment through ongoing training and audits.
  • Support the on-site operations manager with any issues or concerns throughout the year.
  • Ensure pools are maintained in a swim-ready condition.
  • Recognize and address employee performance as necessary.
  • Complete scheduled tasks and documentation accurately and punctually.
  • Uphold the professional image expected by the company.
  • Attend weekly management meetings.
  • Ensure all weekly reports are submitted by established deadlines.
  • Oversee billing processes as assigned, ensuring timely completion.
  • Lead seasonal manager meetings.
  • Supervise seasonal Area Supervisors.
  • Monitor chemical usage in accordance with budgetary guidelines.
  • Engage in all full-time staff meetings.


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