Field Service Engineer

2 weeks ago


Tempe, Arizona, United States IES Communications Full time

Position Overview:

The Field Engineer is responsible for programming and installing security systems, including Card Access, CCTV, CATV, and Intrusion systems, in accordance with manufacturer specifications and engineering designs.

Key Responsibilities:

  1. Diagnose and troubleshoot equipment issues, ensuring high-quality service support. This includes testing system components, verifying connections, and ensuring installation quality.
  2. Interpret advanced system drawings and technical manuals, creating shop drawings and submittals for project initiation.
  3. Oversee technical work in the field with minimal supervision.
  4. Engage in both office and fieldwork as necessary.
  5. Take ownership of project installations, providing essential support to field staff and project managers.
  6. Assist in completing project punch-lists for successful project closures.
  7. Supervise the technical aspects of projects.
  8. Conduct quality checks on projects, testing all equipment and functionality, and generating punch lists.
  9. Support sales teams with product and system demonstrations as required.
  10. Perform additional responsibilities as assigned.

Compensation:

Hourly Rate: USD $45.00 - $48.00

Qualifications:

Physical and Mental Requirements:

  • Consistent attendance is essential.
  • Self-motivated with a positive attitude, capable of leading others in process improvements.
  • Promote the company's culture and mission to all stakeholders.
  • Demonstrated problem-solving and critical thinking abilities, with strong communication skills.
  • Ability to diagnose and resolve issues with existing and new equipment.
  • Enthusiastic, patient, and a critical thinker.
  • Excellent customer service and communication skills.
  • High proficiency in interpreting blueprints and project documents.
  • Willingness to travel as needed.

Tools Required:

  • Basic hand tools, including screwdrivers, levels, tape measures, and various specialized tools for installation and testing.

Education and Experience:

  • High School diploma or GED required; Bachelor's Degree preferred.
  • 3-4 years of experience in commercial security systems cabling.
  • Ability to collaborate effectively with team members.
  • Proficiency in Microsoft Office applications.
  • Must meet company driving standards.
  • Ability to manage multiple projects simultaneously.
  • Proven track record in defining project scopes and managing tasks to completion.

Career Advancement:

Potential for progression to Security Systems Project Manager.

Company Overview:

IES Communications is a leading provider of industrial products and infrastructure services across various sectors, including electrical, mechanical, and communications contracting solutions. IES is publicly traded and has a strong presence across the United States.



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