Field Service Technician
2 weeks ago
About Accurate Chemical
At Accurate Chemical, we are dedicated to delivering exceptional cleaning, sanitation, and hygiene solutions tailored for the hospitality, healthcare, and restaurant sectors. Our commitment to integrity and excellence drives us to do the right thing every time.
Why This Role is Ideal for You
If you thrive in dynamic environments and enjoy engaging with clients, this position is a great fit. You should be a self-motivated individual who enjoys working autonomously. A knack for mechanical tasks and problem-solving is essential.
Position Overview
The Field Service Technician role in the Metro Phoenix area involves providing routine maintenance and emergency support for commercial warewashing, laundry, and housekeeping systems. This includes the installation and upkeep of automated dispensing systems.
Key Responsibilities:
- Conduct regular maintenance for a designated customer portfolio.
- Ensure a safe and hygienic working environment.
- Assist with collections as necessary.
- Perform preventative maintenance on commercial dishwashing machines and chemical dispensers.
- Install commercial dishwashing equipment and chemical dispensing systems.
- Respond promptly to emergency service requests.
- Deliver outstanding customer service.
- Educate end-users on chemical systems and equipment.
- Utilize hand and power tools effectively.
- Travel safely to client locations.
- Carry out minor plumbing repairs.
- Engage in electrical troubleshooting.
- Complete additional tasks as assigned.
Qualifications:
- High school diploma or equivalent.
- At least 1 year of relevant experience in warewashing, laundry, electrical, plumbing, or HVAC fields.
- Experience in the commercial chemical sector is advantageous but not mandatory.
- Willingness to work on-call during evenings and weekends.
- Valid driver's license.
- Ability to pass background and motor vehicle record checks.
- Strong mechanical aptitude.
- Ability to work independently and stay motivated.
- Good organizational and communication skills.
- Tech-savvy with the ability to adapt to new technologies.
- Proficiency in English; bilingual in Spanish is a plus.
Physical Requirements
The physical demands outlined here are essential for successfully performing the key functions of this role:
- Capability to lift and carry up to 50 lbs.
- Frequent kneeling, standing, twisting, and bending.
- Regular use of hand and power tools.
- Ability to work with electrical and plumbing systems.
- Competence in reading schematics and adhering to safety protocols.
Travel Requirements
This position necessitates daily travel using a company vehicle, which is provided along with a gas card and maintenance for business purposes.
Compensation and Benefits:
- Competitive hourly wage based on experience, plus eligibility for our New Customer Commission Program.
- Paid time off, including 2 weeks of vacation, paid sick leave, and 7 paid holidays.
- 401(k) plan with company matching.
- Comprehensive medical, dental, vision, short-term and long-term disability, life insurance, and AD&D coverage.
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