Front Desk Sales and Wellness Ambassador

1 day ago


Lancaster, Pennsylvania, United States Restore Hyper Wellness - RHWM004 Full time
Job Summary

We're seeking a passionate and customer-focused individual to join our team as a Front Desk Sales and Wellness Representative. As the face of our location, you'll play a key role in delivering a high-quality customer experience and helping people live healthier lives.

Responsibilities
  • Greet clients and assist them with our wellness services
  • Help clients over the phone, return important voicemails, and facilitate the booking, scheduling, rescheduling, and cancellation process
  • Onboard new clients, including completing medical waivers and creating profiles in our point-of-sale system
  • Conduct tours and sell service packages and memberships
  • Educate clients on our services, including medical benefits, precautions, and at-home care
  • Perform opening and closing procedures
  • Maintain a safe, clean, and secure environment for all guests and employees
  • Serve as an expert on our products and services
  • Represent the brand by embodying our core values and acting in alignment with our mission and vision
  • Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for their contributions
Qualifications
  • You're passionate about health and wellness
  • You have at least one year of customer service experience in a retail environment
  • Working weekends doesn't bother you
  • Communication and collaboration are some of your strong suits
  • You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field


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