Front Desk Coordinator

1 week ago


Lancaster, Pennsylvania, United States Lancaster Chamber of Commerce Full time
Job Title: Front Desk Receptionist

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at the Lancaster Chamber of Commerce. As the first point of contact for our building affiliates, members, and visitors, you will be responsible for providing exceptional customer service and ensuring a welcoming environment at our office.

Key Responsibilities:

  • Manage front desk duties, including answering phones, greeting visitors, and processing mail and certificates of origin.
  • Coordinate meeting rooms, respond to requests, and complete the rental process.
  • Oversee the use of technical supplies and assist callers with program and event registration.
  • Support operations, including ordering office supplies, setting up and tearing down meeting rooms, and coordinating day-of materials.
  • Ensure data integrity and assist with data entry in our database system.

Requirements:

  • At least two years of experience in progressive customer service roles or relevant experience demonstrating capability to fulfill position responsibilities.
  • Exceptional oral and written communication skills, advanced knowledge of Microsoft Office Suite, and keen attention to detail.
  • Excellent time management and customer service skills, strong problem-solving skills, and ability to work efficiently without direct supervision.
  • Fluency in comprehension and spoken Spanish is helpful but not required.

What We Offer:

As a Front Desk Receptionist at the Lancaster Chamber of Commerce, you will have the opportunity to work in a dynamic and collaborative environment, engage with our community, and contribute to the success of our organization.


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