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Front Desk Representative

2 months ago

Lancaster, Pennsylvania, United States Greer Companies Full time
Front Desk Agent Opportunity

We are seeking a skilled Front Desk Agent to join our team at the Holiday Inn Express, Lancaster. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Key Responsibilities:
  • Register guests and manage reservations
  • Provide information about rooms, rates, and amenities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work with housekeeping staff to ensure rooms are clean and tidy
  • Upsell additional facilities and services as needed
Requirements:
  • Previous experience as a Hotel Front Desk Agent or similar role
  • Knowledge of hotel reservations software
  • Excellent communication and organizational skills

We offer a competitive salary, employee discounts, and a range of benefits, including medical, dental, and vision coverage. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.