Seasonal Brand Ambassador

3 days ago


Lancaster, Pennsylvania, United States Lush Handmade Cosmetics Full time
Seasonal Ambassador

At Lush Handmade Cosmetics, we're seeking a Seasonal Ambassador to join our team. As a Seasonal Ambassador, you will be the face of our brand, providing exceptional customer service and product knowledge to our customers.

Responsibilities:
  • Sales and Customer Experience: Utilize our sales data and customer feedback to exceed sales goals. Deliver a world-class customer experience by listening attentively and asking open-ended questions. Show off our amazing products by demonstrating their unique benefits and features.
  • Building the Brand: Educate customers on our brand values, including our stance on fighting animal testing, freshest cosmetics, ethical buying, 100% vegetarian, handmade, and naked packaging. Articulate these values in the shop and through community engagement by hosting store parties and other initiatives that help bring in more traffic.
  • Product Passion: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush. Stay up-to-date on our products, ingredients, and unique benefits to confidently and consistently make informed product recommendations for every customer's needs.
Requirements:
  • Excellent Customer Service Skills: Provide exceptional customer service and create a positive experience for every customer.
  • Flexibility: Adapt to changing situations and priorities in a fast-paced environment.
  • Knowledge and Passion: Have knowledge and passion for skincare, natural beauty, and ethical business.
  • Flexible Schedule: Be available to work a flexible schedule, including evenings, weekends, and holidays.
Preferred Qualifications:
  • Experience with Consultation-Based Customer Service Models: Utilize consultation-based customer service models to provide exceptional customer service.
  • Strong Problem-Solving Skills: Address issues that arise in day-to-day operations.
  • Experience Working in a Team Environment: Work effectively in a team environment.
  • Experience Working in Skincare or Cosmetics: Have experience working in skincare or cosmetics.
  • Experience in Cross-Cultural Collaboration and DEIB or Social Justice Training: Have experience in cross-cultural collaboration and DEIB or social justice training.
  • Fluency in Spanish, French, or Other Languages: Be fluent in Spanish, French, or other languages.

We offer a competitive hourly rate of $14.50 USD. If you're passionate about skincare, natural beauty, and ethical business, and have excellent customer service skills, we encourage you to apply.

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a positive and inclusive work environment.

Please note that we are a company that operates on Indigenous territory across Turtle Island. We recognize the historical and ongoing impacts of colonialism and are committed to reconciliation and decolonization.



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