Front Desk Receptionist
1 day ago
We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at the Lancaster Chamber. As the first point of contact for our building affiliates, members, and visitors, you will be responsible for providing exceptional customer service and ensuring a welcoming environment at our office.
The ideal candidate will have a strong background in customer service, data entry, and administrative support. You will be responsible for managing meeting rooms, coordinating resources, and assisting with day-of meeting needs. Additionally, you will oversee the use of technical supplies, assist with data entry, and support the Director of HR & Facilities Operations with various tasks.
Key Responsibilities- Provide exceptional customer service to building affiliates, members, and visitors
- Manage meeting rooms, including responding to requests, completing the rental process, and coordinating resources
- Oversee the use of technical supplies, including HDMI cables, laptops, and the Polycom system
- Assist with data entry and ensure data integrity in the Chamber's database system
- Support the Director of HR & Facilities Operations with various tasks and projects
- At least two years of experience in progressive customer service roles or relevant experience demonstrating capability to fulfill position responsibilities
- Exceptional oral and written communication skills
- Advanced knowledge and experience with Microsoft Office Suite
- Keen attention to detail and commitment to accuracy
- Excellent time management and customer service skills
- Strong problem-solving skills
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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