Lead Facilities Operations Manager

2 weeks ago

Watertown, Massachusetts, United States Trinity Property Consultants Full time


Position at Trinity Property Consultants

At Trinity Property Consultants, your expertise is the key to our continued success. Become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment, we have been creating vibrant communities for three decades and are proudly ranked among NHMC's Top 50 Apartment Owners and Managers. We are on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

Salary: $38-$42/hour, based on experience, plus potential for quarterly performance bonuses

Schedule: Monday to Friday, from 8:00 a.m. to 5:00 p.m., plus rotating on-call.

Job Overview:

An experienced leader with strong industry and operational knowledge responsible for the optimal functioning of internal and external apartment community building systems, including mechanical, electrical, plumbing, fire/life safety, elevators, and more. Utilizing organizational skills, problem-solving abilities, and creative thinking, the Lead Facilities Operations Manager is required to resolve escalated issues and drive continuous process improvement and team development. This position relies on experience and judgment to plan and accomplish goals and leads and directs the work of others with a wide degree of creativity and latitude.

Key Responsibilities:
  • Oversee the scope, technical specifications, budget tracking, scheduling, material and equipment requirements, subcontractor/vendor bidding and management, and overall planning and execution of facility and maintenance projects.
  • Anticipate potential challenges and implement and oversee preventative measures to ensure that the physical aspects of the community meet safety and operational procedures.
  • Provide management, including leadership and development of the maintenance team regarding scheduling, duties, and performance.
  • Direct and oversee all maintenance work orders and unit turnovers in a timely manner while exemplifying excellent customer service in interactions with residents.
  • Conduct unit inspections as necessary and maintain organized documentation.
  • Maintain an inventory of essential personal tools to complete task requirements.
  • Organize, maintain, and utilize provided supplies in a cost-effective manner.
  • Pre-diagnose and troubleshoot various building systems prior to scheduling repairs.
  • Address issues including HVAC, electrical, plumbing, appliances, carpentry, etc.
  • Present an appearance appropriate to the image of the company.
  • Complete additional tasks or duties assigned by Supervisor.
Qualifications:

Professional Experience:
  • Minimum 10 years of experience in Facilities Maintenance in Multifamily or Hospitality.
  • Experience in construction management, mechanical engineering, or related fields preferred.
Education:
  • High school education or equivalent is preferred.
  • Ability to accurately perform basic mathematical functions.
  • EPA Universal Certification preferred.
  • Certified Pool Operator (CPO) Certification preferred.
Computer Skills:
  • Intermediate computer and internet knowledge preferred.
  • Ability to use all on-site resident management software functions preferred.
Physical Demands:
  • Physical demands may include the ability to lift up to 50 pounds. The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The team member will be required to work at a personal computer. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
Special Requirements:

Learning and Development:
  • Maintain a commitment to ongoing professional development and career growth through our company's continuing education programs.
Attendance/Travel:
  • This position is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
We've Got You Covered
  • Medical, Vision, & 125 Plan. We cover 100% of the monthly premium costs for employee medical and vision benefits and offer a 125-plan option for dental.
  • Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
  • Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of coverage in case the unimaginable occurs.
  • Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 - 4 weeks of paid vacation according to years of service.
  • Not feeling well? We offer sick leave in compliance with state and local jurisdiction requirements.
  • Referral Bonuses. We provide a bonus for hires made through employee referrals.
  • Volunteer Time-Off. For any volunteer opportunities that you would like to participate in we provide up to 16 hours annually for you to give back to your community.
  • Additional Perks. Including corporate shopping discounts, appliance discounts, and lifestyle discounts.
  • Employee Assistant Program (EAP). that includes Health Advocate and Travel Assistance Program.
  • Generous Emergency On-Call. We appreciate and reward our facilities team for supporting residents outside of normal office hours in the event of an emergency.
  • Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
  • Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs, and exclusive scholarship opportunities.
At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation, we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-

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