Studio Operations Specialist

7 days ago


Miami, Florida, United States Orangetheory - Corporate Studios - #0001 Full time
Job Description

Orangetheory Fitness is seeking a highly motivated and enthusiastic individual to join our team as an Assistant Studio Manager. As a key member of our corporate studios, you will play a vital role in enhancing the member experience and promoting our brand.

Key Responsibilities:
  • Member Engagement: Welcome and engage with members, providing exceptional customer service and ensuring a positive experience.
  • Sales and Marketing: Present the Orangetheory concept to prospects, assist with sales, and participate in marketing events to drive studio growth.
  • Operations Management: Collaborate with the Studio Manager to lead studio operations, including scheduling, front desk management, and maintaining a clean and organized environment.
  • Team Development: Assist in the training and development of sales associates, ensuring they have the skills and knowledge to succeed.
  • Studio Tours: Provide guided tours to potential members, showcasing the benefits and features of our studio.
  • Member Support: Address member concerns in a professional and objective manner, ensuring a high level of satisfaction.
Requirements:
  • Management Experience: 1-3 years of management experience, preferably in a sales, retail, or fitness environment.
  • Education: High School Diploma or equivalent.
  • Customer-Facing Experience: Experience working in a customer-facing role, with a strong focus on providing excellent service.
  • Availability: Willing and able to work nights, weekends, and holidays as needed.
Why Join Orangetheory Fitness?
  • Compensation Package: Generous compensation package, including a base hourly rate, commission, and bonus opportunities.
  • Benefits: Free Orangetheory corporate studio membership, employee discount on Orangetheory retail and partner brands, paid time off, and paid holidays.
  • Professional Development: Opportunities for growth and professional development, as well as the ability to positively impact the lives of our members and communities.


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