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Fashion Consultant

2 months ago

Saint Paul, Minnesota, United States Macy's Full time
Position Overview

Are you prepared to showcase your unique style in a professional setting?

At Macy's, Inc., we are dedicated to fostering a vibrant future with diverse representation for everyone. This is our Mission Every One. We value the individuality of each team member and strive to nurture growth, pride, and fulfillment. By bringing our authentic selves to work, we can cultivate a richer tapestry of ideas and energy that benefits all. Our achievements are rooted in the collaboration of exceptional colleagues.

Role Summary:

As a Fashion Consultant, also referred to as MyStylist, your objective is to surpass performance targets with an entrepreneurial spirit. You will facilitate enterprise-wide cross-selling to meet sales objectives and drive growth. Embracing innovation and new selling strategies is key. Your role is to deliver an elevated and seamless shopping experience through expertise in lifestyle merchandising, both in-store and online, while utilizing technology effectively. Fashion Consultants are expected to broaden their clientele by establishing strong relationships with vendor partners, store leadership, peers, and the local community. This position emphasizes new customer acquisition, nurturing robust client relationships through personalized service, and enhancing a social media presence.

What We Offer:

  • An inclusive, dynamic, and enjoyable work atmosphere
  • Empowerment to engage in meaningful work with visible outcomes
  • Comprehensive coverage for medical, dental, vision, and retirement plans
  • Employee Assistance Program (resources for mental health and financial literacy)
  • Fully-funded educational benefits that may cover 100% of tuition, books, and fees
  • Discounts on merchandise
  • Opportunities for community involvement through Colleague Resource Groups (CRGs)

Key Responsibilities:

  • Exceed sales targets by providing personalized and enhanced shopping experiences both in-store and online
  • Drive customer acquisition through networking opportunities, utilizing social media to increase both online and in-store traffic, and creating a compelling online presence to promote your services
  • Collaborate with store teams, vendors, and community partners to develop and host events that drive additional sales.
  • Utilize selling tools and resources to boost annual spending and repeat client visits through ongoing outreach; invite customers to appointments; promote relevant products and styles.
  • Make data-informed decisions to foster growth and understand your local market and clientele.
  • Regularly meet with the Store Manager to discuss performance, objectives, and strategies.
  • Complete daily and weekly tasks, including email management, appointment scheduling, customer follow-ups, content creation, and other assigned duties.
  • Participate in vendor training and development workshops as required.
  • Share knowledge and support colleagues in enhancing their skills while continuously improving your own.
  • Actively engage in store leadership meetings and visits.
  • Maintain a clean, safe, and welcoming environment in accordance with company standards.

Who You Are:

  • Committed to upholding Macy's principles of diversity, inclusion, and respect in every interaction.
  • Flexible availability, including days, evenings, weekends, and holidays, with reliable attendance and punctuality.
  • Effective communicator, able to engage with diverse groups of customers and colleagues.
  • Self-motivated and adaptable to evolving customer expectations and needs.
  • Resourceful, capable of adjusting to changing priorities and deadlines.
  • Possess a keen sense of fashion, with the ability to coordinate items and utilize suggestive selling techniques.
  • Experience or familiarity with various lifestyles, business segments, and social media platforms, demonstrating credibility with a broad customer base.
  • A minimum of 3 years of retail experience or in a high-touch sales role.

Essential Physical Requirements:

  • Ability to stand or walk for extended periods (at least two consecutive hours) within the store or department.
  • Frequent use of computers and handheld electronic devices.
  • Reaching, including above eye level, crouching, kneeling, and color vision.
  • Lifting and moving items weighing up to 25 lbs.

About Macy's

This is an exciting time for a career at Macy's as we focus on creating memorable experiences for every customer, whether their journey begins online or in-store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas allow you to express your creativity and commitment to excellence, advance your career, and make a positive impact on your colleagues and customers.