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Accounts Collection Specialist

2 months ago

Chattanooga, Tennessee, United States Arrow Exterminators Full time
Job Description

Arrow Exterminators is seeking a highly skilled Accounts Collection Coordinator to provide exceptional customer service and administrative support to our internal and external customers. This role is responsible for processing daily deposits, handling payments, and corresponding with customers regarding balances.

Key Responsibilities:

  • Process daily deposits and payment postings
  • Correspond with customers regarding balances and payment inquiries
  • Provide exceptional customer service via phone and email
  • Audit deposits, payment postings, and other payments for quality assurance
  • Meet revenue goals by ensuring timely payments and resolving customer issues

Requirements:

  • 1 year of collections experience preferred
  • Understanding of basic credit and debit accounting principles
  • Working knowledge of Microsoft Office Suite
  • High school diploma or equivalent
  • Presentation of a professional appearance
  • Able to work a 40-hour (minimum) workweek
  • Willing to work minimal overtime as needed

About Our Company:

Arrow Exterminators is a family-owned and operated business with a strong commitment to customer satisfaction and employee well-being. We offer a competitive compensation package, a robust benefits program, and a family-oriented company culture.

What We Offer:

  • Generous time off and 11 paid holidays
  • 401(k) with company match and Roth IRA
  • Medical, dental, and vision insurance
  • High deductible HSA and telemedicine
  • Disability, cancer, and accident insurance
  • Health & wellness suite and company-paid life insurance

Why Work with Us:

At Arrow Exterminators, we value our employees and strive to create a welcoming work environment that promotes growth and success. We are committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

Equal Opportunity Employer:

Arrow Exterminators is an Equal Opportunity Employer and performs Pre-employment Drug Screens and Background Checks on all employees.