Medical Accounts Receivable Specialist

1 week ago


Chattanooga, Tennessee, United States Medical Personnel Services Full time
Job Summary

We are seeking a highly skilled Medical Accounts Receivable professional to join our team at Medical Personnel Services. As a key member of our revenue cycle team, you will be responsible for effective collection on patient accounts, accounts receivable follow up, and reimbursement analysis.

Key Responsibilities:

  • Review outstanding claims to determine necessary action and make status calls to insurance companies
  • Request claims to be reprocessed where necessary or prepare and submit corrected claims to insurance companies for payment
  • Review delinquent accounts and initiate appropriate collection action, including telephone calls and correspondence to patients
  • Answer patient calls relating to questions about their bills
  • Update demographic and payer-related information obtained from the patient
  • Correct errors, including misapplied payments/adjustments and applying account credits
  • Prepare refund requests for management approval
  • Responsible for the generation and mailing of claims
  • Work payer rejects and denials
  • Support and train site checkout staff
  • Support management on special projects
  • Maintain a high level of customer satisfaction as reflected on patient satisfaction surveys and other measurement tools

Requirements:

  • Two (2) year college degree preferred and greater than (3) years experience in a medical accounts receivable role
  • Working knowledge of medical, accounts receivable, collections, rejects, denials, appeals, and research billing guidelines and policies
  • Demonstrated knowledge of CPT, CDT, ICD-9/ICD-10, HCPCS, and ADA
  • Working knowledge of various reimbursement methodologies, including reimbursement reductions, fee schedule calculations and comparisons, and review of claims for correct payment
  • Fluency in a language in addition to English (Spanish preferred)

About Us:

Medical Personnel Services is a specialized personnel agency focused on serving the physicians of our community by providing the most qualified candidates for their practices, making their practices run more smoothly and allowing them to take better care of their patients. We can put your resume in the hands of hiring managers very quickly and effectively. We work really hard to match you to the perfect position and specialty that you desire. We have full and part-time positions available.



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