Healthcare Collections and Follow-up Representative
2 months ago
Job Summary:
The Patient Account Technician/Collections and Follow-up is a critical role within the Erlanger Health System, responsible for working assigned accounts to ensure timely and accurate payment. This position requires strong communication and organizational skills, with a focus on resolving collection issues and maintaining a professional demeanor.
Key Responsibilities:
- Determine if accounts have been received by insurance companies and verify payment according to contract or DRG
- Identify and resolve processing problems, including rebilling and adjustments
- Communicate with patients to arrange payment or review for charity
- Meet productivity requirements and work with supervisors to resolve issues
- Perform other duties as assigned by management
Requirements:
- High School graduate or equivalent
- One to three years of industry or administrative experience preferred
- Collections Patient Account Representative Certification (CPAR) preferred
Working Conditions:
This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. The Patient Account Technician/Collections and Follow-up will work closely with the Payer Coordinator, Supervisors, and Managers to ensure accurate and timely payment of patient accounts.
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Patient Account Technician
2 months ago
Chattanooga, Tennessee, United States Erlanger Health System Full timeJob Summary:The Patient Account Technician/Collections and Follow-up is a critical role within the Erlanger Health System, responsible for working assigned accounts to ensure timely and accurate payment. This position requires strong communication and organizational skills, with the ability to effectively resolve collection issues and maintain a professional...
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Patient Account Technician
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Chattanooga, Tennessee, United States Erlanger Health System Full timeJob Summary:The Patient Account Technician/Collections and follow-up is responsible for working assigned accounts. This includes determining if accounts have been received by insurance companies, if the accounts are paid according to the contract or correct DRG, and if adjustments are correct or if adjustments were taken. The collector is responsible for...
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