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Revenue Operations Specialist

2 months ago

Atlanta Georgia, United States TALENThire Professional Services Full time

We are currently collaborating with TALENThire Professional Services to fill a key position for a Revenue Operations Specialist.


We are in search of a dedicated and experienced professional who will play a crucial role in enhancing our revenue operations. The ideal candidate should hold Salesforce certification and have a robust background in dashboard creation, tech stack integration, and proficiency with collaboration tools such as Zoom.


Key Responsibilities:

Salesforce Administration:
  • Oversee and enhance the Salesforce CRM, ensuring data accuracy and compliance with organizational processes.
  • Design and manage custom objects, workflows, validation rules, and user profiles.
  • Create and sustain Salesforce dashboards and reports to deliver valuable insights to sales, marketing, and finance teams.

Data Analysis and Reporting:
  • Examine revenue data to uncover trends, opportunities, and areas needing improvement.
  • Develop and maintain detailed dashboards to monitor key performance indicators (KPIs) across all revenue-generating departments.
  • Prepare and present comprehensive reports to senior management, emphasizing critical insights and recommendations.

Integration of Technology:
  • Manage the integration of various tools and systems within the tech stack, ensuring smooth data flow and operational efficiency.
  • Collaborate with IT and other departments to troubleshoot and resolve integration challenges.
  • Stay informed about the latest technologies and tools to enhance our tech stack.

Process Improvement:
  • Identify and implement enhancements to streamline revenue operations.
  • Develop and document standard operating procedures (SOPs) for revenue-related processes.
  • Work with cross-functional teams to align and optimize workflows.

Training and Support:
  • Provide training and support to end-users on Salesforce and other tools within the tech stack.
  • Create training materials and conduct workshops to ensure effective tool usage and adherence to best practices.
  • Promptly troubleshoot and resolve user issues.

Collaboration Tools Management:
  • Oversee and optimize the use of Zoom and other collaboration tools for virtual meetings, webinars, and internal communications.
  • Ensure seamless integration of Zoom with other systems and tools.

Requirements:
  • Salesforce Certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Certified Platform App Builder).

Experience:
  • A minimum of 3 years in a revenue operations or a related role.

Technical Skills:
  • Proficient in Salesforce, dashboard creation, data analysis, and tech stack integration. Familiarity with tools like Tableau, Power BI, or similar is advantageous.

Tools:
  • Experience with Zoom and other collaboration tools.

Analytical Skills:
  • Strong analytical and problem-solving abilities with a keen attention to detail.

Communication Skills:
  • Excellent verbal and written communication skills, with the ability to convey complex information clearly and concisely.

Collaboration:
  • Ability to work effectively in a cross-functional team environment.

Education:
  • Bachelor's degree in Business, Finance, Information Systems, or a related field.

Preferred Qualifications:
  • Experience in a SaaS or technology company.
  • Knowledge of marketing automation tools like HubSpot, Marketo, or Pardot.
  • Experience with SQL and data visualization tools.

Benefits:

This is a full-time position offering corporate benefits and opportunities for professional growth.