Senior Operations Technician

4 weeks ago


Atlanta, Georgia, United States Internal Revenue Service Full time
Job Summary

We are seeking a highly skilled Senior Technician, Operations to join our team at the Internal Revenue Service. The successful candidate will be responsible for managing a team of operations specialists, providing technical guidance and support, and ensuring the smooth operation of our systems and processes.

Key Responsibilities
  • Manage a team of operations specialists, providing guidance and support to ensure the successful completion of tasks and projects.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Provide technical guidance and support to team members, ensuring they have the necessary skills and knowledge to perform their duties.
  • Collaborate with other teams and departments to ensure seamless communication and coordination.
  • Identify and address operational issues, developing and implementing solutions to improve overall performance.
Requirements
  • One year of experience in a management or leadership role, with a focus on operations and technical support.
  • Strong technical skills, with experience in systems and process management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Ability to analyze complex problems and develop effective solutions.
  • Strong leadership and management skills, with the ability to motivate and inspire team members.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced operations professional looking for a new challenge, we encourage you to apply for this exciting opportunity.


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