Revenue Cycle Operations Manager, Reproductive Medicine Specialist

3 days ago


Atlanta, Georgia, United States Emory Healthcare Full time
Job Summary

Emory Healthcare is seeking a skilled Revenue Cycle Operations Manager to join our team in Reproductive Medicine. As a key member of our revenue cycle team, you will be responsible for managing and coordinating revenue cycle functions, including financial clearance, charge capture, billing, coding, follow-up, denial management, and customer service. You will work closely with clinic leadership to establish and meet operational work flow, productivity, and results standards.

Key Responsibilities
  • Develop and maintain relationships with clinic leadership to ensure effective communication and collaboration.
  • Establish and meet operational work flow, productivity, and results standards related to revenue cycle functions.
  • Organize, manage, and monitor the performance of the revenue cycle, including financial clearance, charge capture, billing, coding, follow-up, denial management, and customer service.
  • Supervise staff and manage employee performance, providing ongoing performance feedback, addressing problems, and hiring, orienting, and training employees.
  • Work with manager to formulate plans for professional development and attend educational in-services as appropriate.
  • Participate in professional activities and organizations to maintain knowledge of current trends, practices, and developments in revenue cycle management.
  • Maintain and monitor revenue cycle metrics for Emory Reproductive Center and satellite locations, providing and analyzing data to make recommendations for improved efficiencies.
  • Prepare operational reports and analyses reflecting progress, adverse trends, and appropriate recommendations or conclusions.
  • Act as a key resource on matters pertaining to revenue cycle for assigned department(s).
  • Perform regular review of quality and skill sets of team resources, anticipating growth needs and training staff as appropriate on revenue cycle activities, coding, billing, and reimbursement practices.
  • Liaison between external customers/stakeholders and PFS on all revenue cycle-related issues, collaborating with other departments to improve clinic operations and revenue management.
Requirements
  • Bachelor's degree and five (5) years of healthcare experience or three (3) years of revenue cycle experience with coding certification and two (2) years of supervisory experience.
  • Professional certification as RHIA, RHIT, CPC, CCS, or CHDA is preferred.
  • Demonstrated understanding of how to manage resources across an organization to maximize organizational impact in multiple clinical specialties.
  • Experience with ambulatory care environments and ability to translate and embed standard operating procedures and processes into the clinical environment.
Emory Healthcare Values

Emory Healthcare is committed to providing equal opportunities and access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and/or veteran's status. We respect, value, and celebrate the unique perspectives and backgrounds of all individuals and strive to create an environment of collaboration and true belonging for all our patients and team members.



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