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Customer Service Representative

2 months ago

Topeka, Kansas, United States Oak View Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Oak View Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests while working in a fast-paced concession stand environment.

Key Responsibilities
  • Cash Handling: Conduct cash register sales by entering orders and completing transactions accurately and efficiently.
  • Inventory Management: Maintain stock and supply levels, and communicate with the Concessions Stand Manager regarding low stock items.
  • Customer Service: Listen and respond to customer requests or concerns in a professional and courteous manner.
  • Sanitation and Safety: Maintain a clean and organized work space, including disposal of garbage and cleaning dishes, and adhere to sanitation and health standards.
  • Alcoholic Beverage Service: Serve beverages to guests, including alcoholic beverages, responsibly and in accordance with state and federal regulations.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Age: Must be 18 or over.
  • Experience: Three or more months of experience in the food service industry preferred.
  • Cash Handling: Previous cash handling experience preferred.
  • Interpersonal Skills: Excellent interpersonal skills and a friendly, positive attitude with co-workers, managers, volunteers, and guests.
Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. We highly encourage our employees to continue to get vaccinated and boosted against COVID-19.