Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.
Key Responsibilities:
- Process sales transactions efficiently and accurately
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely manner
- Maintain a clean and organized store environment, including the congratulation center
- Schedule deliveries accurately and communicate with customers regarding delivery status
- Fund financing transactions within 3 days of delivery
- Filing sale tickets in a timely manner
Requirements:
- High School Diploma or equivalent required
- Some college - preferred
- Minimum of one year experience in customer service
- Positive attitude and work ethic
- Ability to type effectively and efficiently
- Basic math calculation
- Must be self-motivated and able to multi-task
- Pleasant telephone voice and manner
- Ability to work individually or with a team to achieve a common goal
Benefits:
- Best work/life balance ratio of any comparable retail position
- Family-owned business with a positive and supportive work environment
- Advancement opportunities
- Employee Discounts
Full-time Benefits:
- Medical, Dental and Vision insurance
- 401K with Company Match
- Complimentary Life Insurance
- Vacation Time
- Three paid Holidays: Thanksgiving, Christmas, and Easter
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