Mortgage Debt Recovery Specialist

2 days ago


Tempe, Arizona, United States Shellpoint Mortgage Servicing Full time
Recovery Collections Specialist

At Shellpoint Mortgage Servicing, we're seeking a skilled Recovery Collections Specialist to join our team. As a key member of our Recovery Collections team, you'll play a crucial role in negotiating repayments on defaulted mortgage debt, re-establishing and maintaining communication with customers, and utilizing skip tracing tools to locate borrowers. If you're a results-driven professional with excellent communication skills and a strong moral compass, we encourage you to apply.

Key Responsibilities:
  • Negotiate repayments on defaulted mortgage debt
  • Re-establish and maintain communication with customers to minimize company loss
  • Utilize skip tracing tools to locate borrowers
  • Achieve numeric standards and goals for servicing accounts while adhering to state and federal guidelines
Requirements:
  • High School education required
  • No experience required; we'll provide training
  • Strong moral compass
  • Persuasive and professional communication skills
  • Strong numeric aptitude, problem-solving, and analytical skills
  • Strong work ethic
Perks and Benefits:
  • 15 Paid Time Off (PTO) days and 18 after 1st anniversary
  • 9 Paid Holidays
  • Employee Engagement Activities
  • Medical, dental, vision, and life insurance
  • 401(k) Plan with company match
  • Employee Assistance Plan
  • Performance-based Incentives
  • Pet Insurance
Equal Employment Opportunity:

We're proud to be an equal opportunity employer and celebrate our employees' differences. We're committed to creating an inclusive environment where everyone can thrive.



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