Scheduling Coordinator

1 week ago


West Covina, California, United States Alora Behavioral Health Full time
About the Role

Alora Behavioral Health is seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will play a vital part in ensuring our clients receive the treatment they need by maintaining our clinical schedule with precision and efficiency.

Key Responsibilities
  • Coordinate Clinical Scheduling: Ensure clear communication and problem-solving at every step of the clinical scheduling process.
  • Maintain Accurate Schedules: Maintain an accurate and up-to-date schedule for both clients and staff, maximizing fulfillment requests and ensuring compliance with all requirements.
  • Optimize Staff Placement: Utilize internal tools to optimize staff placement within assigned regions, ensuring efficient scheduling practices.
  • Communicate Schedule Changes: Proactively communicate schedule changes to families, staff, and management, providing timely updates and support.
  • Collaborate with Clinical Staff: Collaborate with clinical staff, supervisors, and managers to ensure smooth scheduling processes and address any issues promptly.
  • Monitor Clinical Schedules: Monitor clinical schedules daily to ensure all employees meet minimum hours expectations and deliver regular reporting to the Scheduling Manager.
Requirements
  • Experience: Minimum of one year of experience in a scheduling role, with familiarity in ABA or hospital environments considered a plus.
  • Education: High school diploma or equivalent required; relevant college degree preferred.
  • Language Skills: Bilingual proficiency in English and Spanish preferred.
  • Technical Skills: Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams) required; knowledge of Google Suite a plus.
  • Soft Skills: Detail-oriented, highly organized, and efficient in managing tasks autonomously; ability to set and achieve goals, receive feedback positively, and maintain professionalism in all communications.


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