Customer Relationship Management Product Manager

4 weeks ago

Austin, Texas, United States Headhunter Systems Limited Full time
Job Description

Job Title: Customer Relationship Management Product Manager

Job Summary:

The Texas Education Agency (TEA) is seeking a highly skilled Customer Relationship Management (CRM) Product Manager to join our team. As a key member of our organization, you will be responsible for managing the product vision, roadmap, and strategy for our CRM platform. You will work closely with a cross-functional team to define priorities, establish phases, and dependencies for adding functionality to the CRM platform to increase usability and efficiency.

Key Responsibilities:

  • Define and own the product roadmap for the CRM, outlining near and long-term product development goals.
  • Lead ongoing efforts to ensure TEA's CRM platform is delivering on key user needs and TEA's strategic goals.
  • Facilitate meetings to elicit user requirements from internal customers and external stakeholders and develop product requirements outlining the specific technical functionality needed to deliver on user needs.
  • Work with the internal CRM Information Technology (IT) team to manage the CRM platform build out, testing, and releases of new features and functionality.
  • Develop and manage a plan to ensure internal staff and stakeholder adoption of the CRM platform.
  • Create and lead execution of a framework for collecting, curating, and promoting the most relevant ideas into features.
  • Align internally on core value proposition/messaging around TEA's customer relationship management platform and identify key strategies to ensure that each time a user visits they have a positive experience.

Requirements:

  • At least five [5] years of experience in product management and/or product development.
  • Experience as an agile product owner strongly preferred.
  • Experience working in Texas education strongly preferred.
  • Fluency with technical process with a demonstrated ability to manage a development team and establish effective relationships with individuals in technical roles, including external developers and vendors.
  • Familiarity with Information Architecture and User Experience Design (UIX).
  • Strong communication skills, including the ability to translate technical, complex jargon into end-user-friendly language.
  • Experience successfully applying change management practices.
  • Understands the big picture, makes connections, and forces collaboration.
  • Ability to balance multiple projects and priorities concurrently, ensure completion of high-quality deliverables.
  • Experience successfully developing and delivering training for audiences with diverse skill-sets and experiences.
  • Dynamic, positive individual who assumes the best.
  • An appreciation of good design and aesthetics.
  • Ability to receive and apply constructive feedback and operate as a team player.

What We Offer:

As a member of our team, you will have the opportunity to work on a wide range of projects, collaborate with a talented group of professionals, and contribute to the development of our CRM platform. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

To be considered for this exciting opportunity, please submit your application, including your resume and a tailored cover letter, to our online portal. We look forward to hearing from you

  • Relationship Manager

    4 weeks ago

    Austin, Texas, United States Fidelity TalentSource LLC Full time

    Job SummaryWe are seeking a skilled Relationship Manager to facilitate relationships with our most valuable and lucrative clients. As a key member of our team, you will inspire client dedication and engagement, developing long-term relationships that drive business growth.Key ResponsibilitiesBuild and maintain strong relationships with clients, understanding...

  • Financial Relationship Manager

    4 weeks ago

    Austin, Texas, United States Texas Capital Bank Full time

    Job SummaryWe are seeking a highly skilled Financial Relationship Consultant to join our team at Texas Capital Bank. As a key member of our banking team, you will be responsible for establishing and deepening customer relationships, executing relationship management strategies, and performing efficient and accurate banking transactions.Key...

  • Relationship Manager

    4 weeks ago

    Austin, Texas, United States Openlane Full time

    About the RoleWe are seeking a highly skilled Relationship Manager to join our team at Openlane. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and ensuring operational efficiencies.Key ResponsibilitiesCultivate new business relationships and manage...

  • Relationship Manager

    2 weeks ago

    Austin, Texas, United States Openlane Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a publicly traded, global organization. We fuel the entrepreneurial dream in our community by providing finance solutions to independent car dealers across North America.Job Title: Relationship ManagerWe are seeking a Relationship Manager to join our team. As a key member of our...

  • Relationship Manager

    3 weeks ago

    Austin, Texas, United States Openlane Full time

    About UsAFC (Automotive Finance Corporation) is a subsidiary of OPENLANE, a leading provider of automotive finance solutions. We are committed to fueling the entrepreneurial dream in our community, empowering independent car dealers to succeed.Job Title: Relationship ManagerWe are seeking a skilled Relationship Manager to join our team. As a key member of...

  • Relationship Manager

    3 weeks ago

    Austin, Texas, United States Openlane Full time

    About UsAt Openlane, we're committed to making dreams come true for independent car dealers. For over 35 years, we've been fueling the entrepreneurial spirit in our community, providing finance solutions that work with more than 12,000 dealerships across North America.Job DescriptionWe're seeking a Relationship Manager with a strong background in building...

  • Product Manager

    2 days ago

    Austin, Texas, United States Amazon Full time

    About the RoleAmazon's Publisher Technology team is seeking an experienced Product Manager to lead the development of our Customer Identity and Access Management (CIAM) platform. As a key member of our team, you will be responsible for defining and executing the strategic vision for entity relationships and user access within the platform.This role requires...

  • Relationship Manager

    1 month ago

    Austin, Texas, United States Fidelity TalentSource LLC Full time

    Job Summary:We are seeking a skilled Relationship Manager to facilitate relationships with our most valuable and lucrative clients. As a key member of our team, you will inspire client dedication and engagement, developing long-term relationships that drive business growth.Key Responsibilities:Manage a book of business, identifying sales opportunities and...

  • Product Manager

    4 days ago

    Austin, Texas, United States JobRialto Full time

    Job Title: Product ManagerWe are seeking a highly skilled Product Manager to join our team at JobRialto. As a Product Manager, you will be responsible for building and maintaining our digital platforms, enhancing user experiences, and driving business growth.About the Role:Develop and execute product strategies to drive business growth and customer...

  • Relationship Manager

    4 weeks ago

    Austin, Texas, United States PTW Full time

    Job Title: Ongoing Relationship ManagerWe are seeking a highly motivated and experienced Ongoing Relationship Manager to join our team at PTW. As a key member of our Account Management team, you will be responsible for managing our existing business relationships, growing new business revenue, and driving sales growth within the video games industry in North...

  • Associate Relationship Manager I

    1 month ago

    Austin, Texas, United States Frost Bank Full time

    About the RoleFrost Bank is seeking a highly motivated and detail-oriented Associate Relationship Manager I to join our team. As a key member of our commercial banking team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and providing exceptional customer service.Key...

  • Product Manager

    4 days ago

    Austin, Texas, United States JobRialto Full time

    Job Title: Product ManagerWe are seeking a highly skilled Product Manager to join our team at JobRialto. As a Product Manager, you will be responsible for building and maintaining our digital platforms, enhancing user experiences, and driving business growth.About the Role:Develop and execute product strategies to drive business growth and customer...

  • Commercial Banking Relationship Manager

    3 weeks ago

    Austin, Texas, United States Independent Bank (TX) Full time

    Job SummaryThis role offers the opportunity to work in a hybrid environment. During the interview process, our Talent Acquisition Team will provide additional details.Key ResponsibilitiesDevelop and manage commercial banking relationships to maximize profitability for the bank while maintaining acceptable risk.Ensure each relationship is profitable and...

  • Commercial Banking Relationship Manager III

    1 month ago

    Austin, Texas, United States Independent Bank (TX) Full time

    Job SummaryThis is a unique opportunity to work in a hybrid environment with a leading financial institution. As a Relationship Manager III, you will be responsible for developing and managing commercial banking relationships to maximize profitability for the bank while minimizing risk.Key ResponsibilitiesRelationship ManagementManage the largest and most...

  • Production Manager

    34 minutes ago

    Austin, Texas, United States Lightspeed Restoration of Central Austin Full time

    Job DescriptionAt Lightspeed Restoration of Central Austin, we're seeking a highly skilled Production Manager to lead our restoration operations. As a key member of our team, you'll be responsible for overseeing high-impact restoration projects, ensuring top-quality execution, and delivering exceptional customer satisfaction.Key Responsibilities Exceed...

  • Campaign Manager, Product Management

    4 weeks ago

    Austin, Texas, United States athenahealth Full time

    About the RoleWe are seeking an experienced Campaign Manager to join our Consumer Engagement team within our Patient Experience product management organization. As a key member of our team, you will play a critical role in championing a consumer-grade patient messaging experience.Key ResponsibilitiesDevelop and execute campaign strategies to drive patient...

  • Senior Relationship Manager

    3 days ago

    Austin, Texas, United States Frost Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Relationship Manager II to join our team at Frost Bank. As a key member of our commercial banking team, you will be responsible for building and maintaining strong relationships with our commercial customers, providing exceptional customer service, and driving business growth.Key...

  • Associate Relationship Manager I

    3 days ago

    Austin, Texas, United States Frost Bank Full time

    About Frost BankFrost Bank is a leading financial institution dedicated to providing exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. With a legacy spanning over 150 years, Frost Bank has established itself as a trusted partner for financial growth and stability.About the RoleWe are seeking a highly...

  • Business Relationship Management Analyst

    3 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Business Relationship Management AnalystJoin the Texas Department of Family and Protective Services (DFPS) team as a Business Relationship Management Analyst. This role is a key part of our IT Department, working closely with business stakeholders to understand their needs and develop effective solutions.Job Summary:The Business Relationship...

  • Business Relationship Management Analyst

    4 weeks ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Business Relationship Management AnalystJoin the Texas Department of Family and Protective Services as a Business Relationship Management Analyst and play a vital role in ensuring the success of our IT projects. As a key member of our Business Relationship Management team, you will serve as an advocate for our business stakeholders, providing...