Warehouse Administrative Coordinator

3 days ago


Etna Ohio, United States Ryder Full time
About the Role

Ryder is seeking a highly skilled and detail-oriented Warehouse Administrative Customer Coordinator to join our team. As a key member of our warehouse operations, you will be responsible for providing exceptional customer service, coordinating logistics, and maintaining accurate records.

Key Responsibilities
  • Provide administrative support to the warehouse team, including maintaining filing systems and documents.
  • Interact with customers and contractors to resolve issues and answer questions regarding shipment times, product cuts, and damage claims.
  • Coordinate the processing of export orders, including generating export labels and maintaining export paperwork.
  • Process returns in the Warehouse Management System (WMS) and maintain accurate paperwork.
  • Manage pallets, including ordering CHEP and white wood pallets, conducting reconciliation of pallet count, and researching large pallet system variances.
  • Update area or shift metrics as needed using the location's WMS system.
Requirements
  • High school diploma or equivalent.
  • Experience as a clerk in a warehouse/distribution environment, preferably with transportation coordination, inventory, shipping/receiving, and vendor/customer coordination.
  • Strong written, organizational, and verbal communication skills.
  • Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint).
  • Knowledge of WMS systems and forklift equipment operation preferred.
About Ryder

Ryder is a leading logistics and transportation company committed to providing exceptional service and support to our customers. We offer a range of benefits, including on-the-job paid training, medical, dental, and vision coverage, 401(k) matching, and paid time off.



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