AV Solutions Specialist

2 weeks ago


Alexandria, Virginia, United States KeenLogic Full time
Job Overview

Position: Audio/Visual Technology Specialist

The Audio/Visual Technology Specialist will demonstrate expertise in Zoom and various audio/visual tools essential for facilitating virtual meetings. This role is critical in providing support to the Program Lead by managing break-out sessions, tracking attendance, conducting polls, facilitating discussions via Zoom chat, and assisting participants with technical challenges. Additionally, the specialist will escalate issues requiring further assistance and resolution.

Qualifications:

  • A Bachelor's degree with a minimum of 3 years of relevant experience, or a High School Diploma accompanied by 10 years of experience.

Essential Skills:

  • Over 3 years of experience utilizing Zoom, including its various features and functionalities.
  • More than 3 years of experience in providing support for business applications, including analysis, diagnosis, remediation, testing, and performance tuning.
  • Proficient in standard Windows OS applications and Microsoft Office Suite for over 3 years.
  • At least 3 years of customer service experience.
  • Exceptional written and verbal communication skills.

Preferred Skills:

  • Experience in Application Analysis.
  • Knowledge of ITIL Service Management.
  • Capability in Business Application Training.
  • Experience in User Acceptance Testing.
  • Familiarity with Application Development.

Key Responsibilities:

  • Deliver technical support and troubleshooting for desktop hardware, audio/visual technologies, and applications such as Zoom and SharePoint.
  • Proactively anticipate the needs of the Program Lead during meetings.
  • Track and document participant attendance.
  • Manage the Zoom chat during virtual meetings.
  • Assist participants experiencing audio connection issues.
  • Oversee video functionality during sessions.
  • Organize and facilitate breakout sessions.
  • Conduct polls to gather participant feedback.
  • Coordinate with leadership and client staff for seamless operations.
  • Assist customers with login difficulties.
  • Support training initiatives for participant orientation and program director training.
  • Log issues using a CRM tool for tracking and resolution.

Powered by KeenLogic



  • Alexandria, Virginia, United States Digital Consultants LLC Full time

    Job Summary**Digital Consultants LLC** is seeking a highly skilled **Senior AV Design Engineer** to join our team. As a key member of our team, you will play a critical role in designing, implementing, and maintaining cutting-edge audio/visual systems for our clients.Key Responsibilities**Design and Implementation**: Collaborate with clients to understand...


  • Alexandria, Virginia, United States Fusion Technology LLC Full time

    Job OverviewFusion Technology LLC is seeking a highly skilled Senior AV/VTC Engineer to design and implement secure and scalable AV/VTC Video Display Wall solutions.Key ResponsibilitiesSystem Design and Implementation: Gather and analyze system requirements to develop and implement AV/VTC systems that meet customer performance criteria and...


  • Alexandria, Virginia, United States OneZero Solutions Full time

    Job SummaryWe are seeking a highly skilled Cyber Security Solutions Specialist to join our team at OneZero Solutions. As an Endpoint Protection Engineer, you will play a critical role in supporting a federal customer within the Department of Homeland Security.Key ResponsibilitiesAssist in the testing, deployment, sustainment, and optimization of endpoint...


  • Alexandria, Virginia, United States Fusion Technology LLC Full time

    Position OverviewFusion Technology LLC is seeking a skilled AV/VTC Systems EngineerCollect and evaluate system specifications to design and deploy AV/VTC Video Display Wall solutions that prioritize security and scalability.Architect, configure, and execute A/V VTC systems tailored to meet the client's performance standards and requirements.Perform site...


  • Alexandria, Virginia, United States NuAxis Full time

    The Audio Visual Support Specialist plays a crucial role in ensuring the seamless operation of audio-visual systems across various client sites. This position encompasses not only the troubleshooting and repair of AV equipment but also the provision of support during meetings and events, alongside routine maintenance tasks.Core Responsibilities:Conduct daily...


  • Alexandria, Virginia, United States Enterprise Horizon Consulting Group Full time

    Company OverviewEnterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business that excels in IT Consulting, having successfully provided essential services to various government entities, including the Navy, Army, and NASA for over 15 years. EHCG is committed to delivering top-tier solutions in areas such as Business Systems Services, Business...


  • Alexandria, Virginia, United States DirectViz Solutions, LLC Full time

    Job SummaryWe are seeking an experienced and highly skilled ServiceNow Architect to join our team at DirectViz Solutions, LLC. As a key member of our IT team, you will be responsible for leading the design, implementation, and maintenance of ServiceNow solutions that meet the needs of our organization.Key ResponsibilitiesLeadership & Team Management: Lead...


  • Alexandria, Virginia, United States Excentium Full time

    Cloud Solutions Architect Specialist Excentium, Inc. is a Service-Disabled Veteran owned small business (SDVOSB) that specializes in Cyber Security Engineering, Information Assurance (IA), management, Certification and Accreditation (C&A), and various IT services for government and commercial sectors. We are seeking a Cloud Solutions Architect Specialist to...


  • Alexandria, Virginia, United States Booz Allen Hamilton Full time

    Position Overview:The Sustainment Solutions Specialist will serve as a pivotal resource for clients, leveraging extensive expertise in the Department of Defense's (DoD) lifecycle management and sustainment methodologies to facilitate effective and economical capability delivery.Key Responsibilities:Act as a liaison for clients, applying in-depth knowledge of...


  • Alexandria, Virginia, United States LinTech Global, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Desktop Support Technician to join our team at LinTech Global, Inc. as a Tier I Helpdesk Support Specialist. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers, ensuring that their IT needs are met in a timely and efficient...


  • Alexandria, Virginia, United States Na Ali'i Consulting & Sales, LLC. Full time

    OverviewNa Ali'i Consulting & Sales, LLC is in search of a Senior Solutions Architect to deliver comprehensive architecture design, team guidance, and intricate problem-solving in support of a significant, long-term initiative. The Senior Solutions Architect will be assigned a specific technical domain and will act as a technical subject matter expert (SME)...


  • Alexandria, Virginia, United States Potawatomi Federal Solutions Full time

    Position Title: Compliance Governance SpecialistLocation: Hybrid Work EnvironmentEEO Class: ProfessionalFLSA Classification: Exempt-SalariedEmployment Class: Full Time RegularPosition Summary:The Compliance Governance Specialist offers governance and requirements management support for enterprise resource planning (ERP) within the Department of the Navy...


  • Alexandria, Virginia, United States JCS Solutions LLC Full time

    Job OverviewJCS Solutions LLC is a premier technology firm specializing in enterprise-wide capabilities, including cloud and infrastructure solutions, cybersecurity, digital modernization, next-generation technologies enablement, software solutions, and mission support services. We deliver expert management consulting and information technology (IT)...


  • Alexandria, Virginia, United States JCS Solutions LLC Full time

    Job OverviewJCS Solutions LLC (JCS) is a leading technology firm focused on comprehensive capabilities such as cloud and infrastructure solutions, cybersecurity, digital transformation, advanced technology enablement, software solutions, and mission support services. Our commitment is to deliver exceptional management consulting and IT solutions to federal...


  • Alexandria, Virginia, United States Space Ground System Solutions (SGSS) Full time

    Satellite Systems Software Testing SpecialistBecome a vital part of Space Ground System Solutions (SGSS), where we are at the forefront of innovative solutions for national defense and intelligence operations. We are seeking a Satellite Systems Software Testing Specialist to facilitate Neptune deployments and execute comprehensive system software...

  • Travel Nurse RN

    2 days ago


    Alexandria, Virginia, United States Care Team Solutions Full time

    Job DetailsJob Title: Travel Nurse RN - Telemetry SpecialistJob Type: ContractSpecialty: TelemetryDiscipline: Registered NurseDuration: 13 WeeksShift: Day ShiftHours Per Week: VariableEmployment Type: ContractGross Weekly Pay: NegotiableJob RequirementsExperience: 2+ Years of recent Telemetry experienceEducation: RN LicenseWhat We OfferEarly Pay Program:...


  • Alexandria, Virginia, United States Novul Solutions Full time

    Job SummaryWe are seeking a highly skilled Cyber Training Specialist to join our team at Novul Solutions. As a key member of our organization, you will be responsible for developing and delivering high-quality training programs to enhance the skills and knowledge of our workforce.Key ResponsibilitiesTraining Program Development: Design and create...


  • Alexandria, Virginia, United States KMS Solutions, LLC Full time

    Job DescriptionCompany Overview:KMS Solutions, LLC is a leading provider of technical management and solutions services, specializing in engineering, analysis, and cyber security. With nearly two decades of experience supporting the Department of Defense and other critical government programs, we have established ourselves as a trusted partner in the...

  • Travel Nurse RN

    2 days ago


    Alexandria, Virginia, United States Care Team Solutions Full time

    Job DetailsJob Title: Travel Nurse RN - Telemetry SpecialistJob Type: ContractSpecialty: TelemetryDiscipline: Registered NurseDuration: 13 WeeksShift: 12 Hours Day ShiftHours Per Week: 36 HoursEmployment Type: ContractGross Weekly Pay: $Job RequirementsMust Have:2+ Years of recent Telemetry experienceWhat We OfferBenefits:Early Pay ProgramStudent Loan...


  • Alexandria, Virginia, United States Pueo Business Solutions Full time

    Job OverviewPueo Business Solutions is dedicated to assembling exceptional talent and innovative tools for every engagement. Our organization thrives on a collaborative environment that fosters professional growth and independence. We take pride in supporting the development of proprietary tools, applications, and trademarked processes that enhance our...