Logistics and Transportation Business Development Representative

Company Overview

Deacero Summit USA, a leading provider of transportation and logistics solutions, is seeking a highly motivated and results-driven Logistics and Transportation Business Development Representative to join our team. With a strong focus on customer satisfaction and business growth, we are committed to delivering innovative logistics solutions that meet the evolving needs of our clients.

Job Summary

The successful candidate will play a key role in driving business growth and expanding our client base in the US territory. With a proven track record of achieving sales targets and a strong understanding of the transportation and logistics industry, the ideal candidate will be responsible for identifying and securing new business opportunities, maintaining and building relationships with current and prospective customers, and achieving assigned revenue goals.

Key Responsibilities

• Attract new prospects and develop a robust sales pipeline through effective sales techniques and continuous communication with customers.
• Establish a pipeline of account prospects through regular engagement and communication.
• Identify and secure new business opportunities through effective sales techniques and negotiation.
• Maintain and build relationships with current and prospective customers to drive business growth and revenue.
• Achieve and exceed assigned revenue goals, new business sales quotas, and objectives through strategic sales planning and execution.
• Conduct sales presentations and product demonstrations to potential clients to showcase our logistics solutions.
• Professionally manage the sales process from identification to solution design, negotiation, and close of new business.
• Negotiate contracts and pricing agreements with customers to ensure mutually beneficial terms.
• Prepare and deliver proposals, quotes, and sales proposals and agreements for potential and current clients.
• Develop, implement, and deliver on the pre-determined sales plan and strategic initiatives to drive business growth and revenue.
• Create business development plans by account and market search to meet assigned revenue goals.
• Engage with prospects through various channels, such as cold-calling, email campaigns, in-person visits, networking events, and conferences, to create meaningful connections and promote our services.
• Arrange and meet with potential accounts and clients, including some travel, to build relationships and drive business growth.
• Regularly update and maintain CRM software/system to track sales activities and customer interactions.
• Build and maintain strong relationships with new and existing customers to ensure high levels of customer satisfaction and retention.
• Understand customer needs and provide tailored logistics solutions to meet their requirements.
• Ensure high levels of customer satisfaction and retention through effective communication and problem-solving.
• Conduct market research to identify trends, competitor analysis, and emerging opportunities to stay ahead in the market.
• Develop and implement strategic sales plans to achieve company objectives and drive business growth.
• Stay informed about competitors and industry developments to stay ahead in the market.
• Work closely with the operations and customer service teams to ensure seamless service delivery and high levels of customer satisfaction.
• Provide regular sales reports, updates on business development activities, sales pipeline, and revenue forecast to management.
• Participate in sales meetings and training sessions to stay up-to-date on industry trends and best practices.

Requirements

• Bachelor's degree in Business, Marketing, Logistics, or a related field is preferred. Or an equivalent combination of education, training, and/or relevant work in Outside Sales and Customer Service experience.
• Minimum of five (5) years of proven sales experience in the transportation, 3PL logistics, or brokerage industry with a successful track record.
• Proven track record of achieving/exceeding sales targets and driving revenue growth.
• Experience with presentations and professional presenting to potential, current clients, and workplace audience.

Preferred Qualifications

• Bilingual in English and Spanish language preferred. Must be able to speak both English and Spanish languages proficiently to interact, communicate, and work in conjunction with U.S. and Mexico, and departmental partners.
• Highly proficient in Microsoft Office applications: Outlook, Excel, Word, and PowerPoint. Exp. with Teams and Zoom video-conferencing systems and software.
• Proficiency in CRM's and Transportation Management Systems (TMS); ability to quickly learn in-house, customized systems/software.
• In-depth knowledge of transportation and 3PL Logistics services, including freight forwarding, warehousing, distributions, and supply-chain management.
• Strong understanding of the industry's competitive landscape, market trends, and customer needs.
• Strong interpersonal/relationship building, negotiation, and communication skills. Exceptional negotiation and persuasion abilities to close deals.
• Strong analytical and problem-solving skills,
• Detail-oriented; ability to conduct detailed procedures with accuracy in a time constraint environment.
• Strong multitasking skills to handle various customers' accounts.
• Strong sense of time-management, organization skills and urgency.
• Strong customer-focused skills with experience working with a variety of stakeholders both internally and externally.
• Must be flexible and adaptable to constant change and react to changing priorities; ability to work in a fast-paced environment and meet deadlines under pressure.
• Results-oriented, ability to work independently without close supervision.
• Solution-oriented mindset is required to resolve customer issues.
• Ability to exercise effective judgement, sensitivity, creativity to changing customer needs and situations.
• Ability to Travel: 25% and possess a valid driver's license for local travel.

Working Conditions & Physical Demands

• Hybrid office environment setting and frequent customer interactions over the phone, email, and/or in-person.
• Utilizing standard office equipment including laptop computer, mouse, keyboard, copier, calculator, etc.
• Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include operating a computer and other office type equipment, thinking and concentrating effectively, frequently communicating with people over the phone, email, and/or in-person. Ability to handle the stress associated with meeting frequent, multiple and tight deadlines, ability to work in excess of 40 hours per week as workload and deadlines may require, ability to have regular, reliable attendance.

Conditions of Employment

• Must be legally authorized to work in the U.S. without restriction.
• Successful candidate must be willing to submit to post-offer, pre-employment screening process that may consist of: criminal background check, drug/alcohol screening, education verification, employment verifications, reference checks, etc.

Benefits

• Healthcare Insurance (medical, dental, and vision)
• Company-paid basic Life/AD&D insurance
• Paid time off (PTO) and Vacation time awarded based on years of service
• 8 Paid Holidays
• 401(k) with company match after 6-months of employment
• Employee Assistance Plan (EAP)