Business Development Representative

2 weeks ago

Laredo, Texas, United States Paschall Logistics Full time
Job Title: Business Development Representative

Department: Logistics – Sales and Marketing

Reports To: Director of Sales

FLSA Status: Exempt. Salary. Paid weekly.

Approved By: Mark Clark

Job Summary:

This role is responsible for driving customer growth and profitability for Paschall Logistics, Inc (PLI), Paschall Truck Lines (PTL) and TDC. The successful candidate will develop and maintain a consistent and robust lead pipeline, determine pricing strategies, and negotiate with clients to ensure maximum customer satisfaction and profitability.

Key Responsibilities:

  • Vet and maintain a consistent and robust lead pipeline and manager in company CRM
  • Develop a target opportunity list in CRM that will be subject to continual additions and progress towards closing
  • Determine appropriate pricing strategy for the client and PLI. Work with PTL/TDC pricing teams to determine pricing strategy for client and PTL/TDC
  • Determine and evaluate customer needs, prepare sales presentations, negotiate and formulate rate proposals, provide needed customer service follow-up, and prepare sales correspondence as needed
  • Monitor customer activity intermittently to ensure maximum customer satisfaction, lane analysis, on-time performance, and new activity trends
  • Resolve customer concerns and complaints and develop action plans to reduce service failures
  • Responsible for decisions and implementation of pick-up and delivery to ensure customer requirements are met
  • Work with Customer Account Managers, Customer Service Representatives and PTL/TDC Sales to close and implement new opportunities
  • Provide afterhours support for critical issues as needed
  • Discuss and coordinate plans with the Director of Business Development to ensure maximum profitability and customer service
  • Serve as a mentor to new Business Development Representatives as directed by the Director of Business Development
  • Adhere to and comply with Federal, State, DOT, OSHA, and Company rules and regulations
  • Work with the Director of Business Development to establish and promote a true quality improvement process

Priorities:

  • Improving and building the business
  • Leadership and Mentoring

Performance Measurements:

  • Timely and accurate performance
  • Growth of Client Portfolio
  • Identification of areas needing improvements and implementation of corrective measures
  • Effectiveness of employee relations; employee development and training
  • Profitability

Desirable Qualifications:

  • 4-year college degree or equivalent experience
  • Minimum 6 Months of Logistics Experience
  • Strong computer skills with knowledge of Microsoft Word, Excel, etc.
  • Excellent work history with proven track record
  • Ability to travel when needed
  • Excellent communication skills
  • Ability to multi-task
  • Decision making skills
  • Analytical skills
  • Growth, Leadership and sales oriented
  • Ability to pass pre-employment drug test
  • Professional, clean, neat appearance

Communication Skills:

  • Ability to read and comprehend general instructions, correspondence, and memos
  • Ability to read and interpret general business periodicals
  • Ability to write reports and business correspondence
  • Ability to effectively present information and speak before groups of employees and outside consultants and respond to questions/comments from the same

Other Necessary Skills:

  • Ability to work independently. Ability to take initiative and be a self-starter
  • Ability to plan and organize workload. Ability to handle very detailed information
  • Ability and flexibility to handle work pressure and work with interruptions
  • Ability to meet work processes deadlines. Ability to handle multiple priorities
  • Ability to function as a team player. Willing to learn and accept responsibility

Work Environment:

  • The noise level in the work environment is usually moderate

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