Administrative Assistant

19 hours ago


Tempe, Arizona, United States Maricopa Community College district Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Specialist to provide administrative support, office coordination, and records processing for student services. The ideal candidate will work directly with students, staff, instructors, and internal and external partners to ensure the accuracy and timeliness of fee payment processes and maintain program records in compliance with college and grant requirements.

Key Responsibilities
  • Provide direct, front-line customer service for students and the public, coordinating front desk operations, answering program inquiries in person and by telephone, and conducting in-person and virtual registration, fee, and intake processes.
  • Maintain confidential student records, adhering to college, state, grant, and federal guidelines, and accurately enter and maintain data using various databases.
  • Assist with enrollment and record keeping, troubleshoot registration issues, schedule standardized assessments, and collaborate with internal and external stakeholders.
  • Provide technical support and training for existing and new staff, onboard new support staff, participate in staff meetings, and direct the workflow of staff.
Requirements
  • Associate's Degree from a regionally accredited institution and one (1) year of clerical, administrative office support or related experience.
  • OR High School Diploma/GED and three (3) years of clerical, administrative office support or related experience.
Preferred Qualifications
  • Customer service experience.
  • Experience in maintaining records and tracking and organizing data.
  • Experience working in an educational setting.
  • Experience working with diverse populations.
  • Leadership experience in a collaborative environment.
  • Experience using Google Suite, Microsoft Office, computer-based databases, and spreadsheets.
Working Conditions

The primary work location is Rio Salado College @ South Mountain Community College. May require occasional work at other college sites and some local travel.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications.



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