Cannabis Patient Support Specialist

2 weeks ago


West Palm Beach, Florida, United States Sanctuary FL West Palm Beach (Okeechobee) Full time
Position Overview

Sanctuary Medicinals is seeking a dedicated Cannabis Patient Support Specialist to enhance our patient experience. The ideal candidate will be attentive, reliable, and proactive in their approach.

Key Responsibilities:

  • Warmly greet and engage with patients, creating a welcoming atmosphere.
  • Utilize product knowledge to recommend suitable cannabis products and devices tailored to patients' needs.
  • Act as a brand representative, showcasing enthusiasm for cannabis and exceptional customer service.
  • Assist patients with check-in, provide educational support, and process transactions while adhering to state regulations and company policies.
  • Commit to continuous learning and self-improvement in product knowledge and customer service skills.
  • Maintain a clean and professional environment within the Medical Marijuana Treatment Center (MMTC).
  • Ensure consistently high levels of personal customer service.
  • Collaborate effectively with supervisors and team members.

Qualifications:

  • Strong time management abilities.
  • Team-oriented with excellent interpersonal skills.
  • Proficient in written and verbal communication.
  • Analytical thinker with problem-solving capabilities.
  • Able to thrive in a dynamic, team-focused setting.
  • Flexible availability, including weekends and holidays.

Additional Requirements:

  • Must be at least 21 years old.
  • Compliance with all legal and company regulations in the cannabis industry is essential.
  • Successful completion of background and fingerprint checks is required.
  • Compensation: $14 per hour.


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