Retail Sales Associate + Home Delivery Specialist

5 days ago


West Palm Beach, Florida, United States Sunnyside Full time
About Sunnyside

Sunnyside is a leading cannabis retailer dedicated to providing exceptional customer experiences. Our mission is to normalize and professionalize the cannabis industry through education, community engagement, and a commitment to quality and consistency.

Job Summary

We are seeking a highly skilled and compassionate Retail Sales Associate + Home Delivery Specialist to join our team at Sunnyside. As a key member of our sales team, you will be responsible for assisting patients in selecting the proper medical cannabis products for their needs, providing exceptional customer service, and ensuring compliance with all applicable rules and regulations.

Key Responsibilities
  • Product Expertise: Educate patients on different cannabis products and their effects on the human body to ensure accurate product selection.
  • Customer Service: Provide excellent customer service and satisfaction despite stressful events or conditions.
  • Point of Sale (POS) System: Accurately use the POS system for data entry, patient profiles, and proper dispensation in the state's electronic verification system.
  • Payment Handling: Correctly handle cash, Canpay, and debit payments.
  • Verification and Compliance: Verify proper documentation and ID for patients, follow company policies, and Florida Rules and Regulations for accurate handling, storage, sale, and dispensation of products.
  • Store Maintenance: Maintain an organized and clean store, ensuring security measures and safety compliance.
  • Delivery Responsibilities: Verify proper documentation and identification for patients, successfully handle and deliver packages, verify accuracy of orders, and follow company policies and Florida Rules and Regulations for accurate dispensation of products.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: 1-5 years in customer service and 1-3 years in a delivery driver role (preferred).
  • Skills: Excellent customer service skills, ability to learn and understand cannabinoids and their effects on the human body, and ability to use standard office equipment and software.
  • Physical Demands: Ability to work in a fast-paced environment, lift packages (up to 50 lbs.), and work in all weather conditions.
Benefits

Sunnyside offers a comprehensive benefits package, including major medical, dental, and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance, and AD&D. We also offer paid holidays and paid time off, as well as annual discretionary bonuses and stock options.



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