R&D Lab Operations Manager – Consumer Product Testing

5 days ago


Boston, Massachusetts, United States Procter & Gamble Full time

Job Overview

Procter & Gamble is seeking a highly skilled Lab Operations Leader to join our Grooming team. As a key member of our R&D organization, you will be responsible for leading sensory panelists in the evaluation of products to deliver high-quality data that drives business decisions.

The Role

This is a unique opportunity to work in a dynamic and innovative environment where you will be trusted to take the lead, use your initiative, and build billion-dollar brands that make a meaningful impact on people's lives. As a Lab Operations Leader, you will be responsible for:

  • Leading contractors and panelists through methods training and execution
  • Partnering closely with sensory scientists and R&D teams to ensure optimal solutions are offered and business needs are met
  • Interface across multiple groups to ensure studies are completed with excellence and result in actionable data generation
  • Working with urgency to deliver against desired timelines, requiring efficiency and focused attention, balancing discipline and flexibility with changing business needs as required
  • Sharing results and status updates to manager and project teams, test details to panelists, and priority and work processes with contractor agency staff
  • Assisting with troubleshooting with contractors, business partners, and technical issues

Requirements

  • An Associate's Degree or equivalent experience
  • Ability to read and interpret work process documents such as SOPs, test method instructions, and other work process content
  • Attention to detail to ensure accurate documentation and quality data delivery
  • Proficiency within MS Office Suite – Outlook, Calendar, Excel
  • This role requires the applicant to be on site 5 days/week (5:30AM start time) to supervise and manage research panels

Preferred Qualifications

  • 1+ years of previous lab experience, including proven foundational knowledge of test design principles and research skills, qualitative and quantitative research methodologies
  • Previous experience working within digital laboratory information systems

What We Offer

At Procter & Gamble, we offer a competitive salary range of $82,000 - $94,000, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunities employer and welcome applications from diverse candidates.

How to Apply

If you are a motivated and detail-oriented individual with a passion for innovation and a desire to make a meaningful impact, please submit your application, including your resume and a cover letter, to our online portal. We look forward to reviewing your application.



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