R&D Lab Operations Manager

3 weeks ago


Boston, Massachusetts, United States Procter & Gamble Full time
About the Role

We are seeking a highly skilled and experienced Lab Operations Leader to join our Grooming team at Procter & Gamble. As a key member of our R&D organization, you will be responsible for leading the Sensory Lab operations and interfacing with lab staff and scientists to plan and execute product evaluation tests.

Key Responsibilities
  • Effectively lead contractors and panelists through methods training and implementation
  • Partner closely with sensory scientists and R&D teams to establish trust and ensure optimal solutions are offered and business needs are met
  • Interface across multiple groups to ensure studies are completed with excellence and result in actionable data generation
  • Work with urgency to deliver against desired timelines, requiring efficiency and focused attention, balancing discipline and flexibility with changing business needs as required
  • Share results and status updates to manager and project teams, test details to panelists, and priority and work processes with contractor agency staff
  • Assist with troubleshooting with contractors, business partners, and technical issues
Requirements
  • An Associate's Degree or equivalent experience
  • Ability to read and interpret work process documents such as SOPs, test method instructions, and other work process content
  • Attention to detail to ensure proper documentation and quality data delivery
  • Proficiency within MS Office Suite – Outlook, Calendar, Excel
  • This role requires the applicant to be on site 5 days/week (5:30AM start time) to oversee and manage research panels
Preferred Qualifications
  • 1+ years of previous lab experience, including solid foundational knowledge of test design principles and research skills, qualitative and quantitative research methodologies
  • Previous experience working within digital laboratory information systems
About Procter & Gamble

Procter & Gamble is a leading consumer goods company that has been innovating for over 180 years. We are committed to providing equal opportunities in employment and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation and Benefits

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at P&G include salary + bonus (if applicable) + benefits.



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