Restoration Operations Supervisor
1 week ago
Compensation and Benefits:
- Comprehensive dental coverage
- Health insurance options
- Paid leave
- Profit-sharing opportunities
- Professional training and development
- Vision care plans
Servpro of Northeast San Antonio is seeking a Restoration Manager to lead our restoration projects and teams.
What We Offer:
- Competitive salary
- Exceptional benefits package
- Opportunities for career advancement
- Ongoing professional growth
As the Restoration Manager, you will be responsible for managing all facets of assigned restoration projects and directing restoration crews. This management role is pivotal in guiding your team towards operational excellence.
Key Responsibilities:
- Develop precise project scopes and prepare estimates using specialized software and technology
- Facilitate customer and client approval of project scopes and estimates
- Coordinate and supervise crews and resources for active projects, including subcontractors
- Review documentation at job sites to ensure compliance with client requirements and billing processes
- Maintain clear communication with customers, team members, vendors, and insurance representatives
- Oversee production costs, including equipment, vehicles, and material assets
Additional Responsibilities:
- Enhance customer experience and satisfaction, monitored through online feedback
- Provide prompt responses to potential client inquiries
- Engage in the recruitment, hiring, and training of restoration team members
Position Requirements:
- Valid driver's license
- High school diploma or GED; Associate or Bachelor's degree preferred
- A minimum of 1 year in a management or supervisory role
- At least 3 years of experience in the industry
- IICRC certification is required
Skills and Physical Demands:
- Ability to regularly lift 50 pounds, occasionally up to 100 pounds with assistance
- Capability to climb ladders and work at heights, as well as in confined spaces
- Proficiency in repetitive lifting, pushing, and carrying tasks
- Ability to work safely with cleaning agents
- Successful completion of a background check, as required by law
Each SERVPRO Franchise operates independently.
All employees of a SERVPRO Franchise are hired by, employed by, and under the supervision of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC in any manner. All sample forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with applicable laws.
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