Restoration Operations Supervisor
2 weeks ago
Compensation and Benefits:
- Comprehensive dental coverage
- Health insurance plans
- Paid leave options
- Profit-sharing opportunities
- Professional training and development
- Vision care plans
Servpro of Northeast San Antonio is seeking a Restoration Manager to lead our restoration projects and teams effectively.
What We Offer:
- Competitive salary
- Exceptional benefits package
- Opportunities for career advancement
- Focus on professional growth
As the Restoration Manager, you will be responsible for managing all facets of assigned restoration initiatives and teams. This pivotal management role is essential for driving operational success.
Key Responsibilities:
- Develop precise project scopes and prepare estimates using advanced software and technology
- Facilitate customer approval for project scopes and estimates
- Coordinate and supervise teams and resources for active projects, including subcontractors
- Review documentation to ensure compliance with client requirements and billing procedures
- Maintain effective communication with clients, team members, vendors, and insurance representatives
- Oversee production costs related to equipment, vehicles, and materials
Additional Responsibilities:
- Enhance customer experience and satisfaction, monitored through online feedback
- Provide prompt responses to potential client inquiries
- Engage in the recruitment, hiring, and training of restoration team members
Position Requirements:
- Valid driver's license
- High school diploma or GED; Associate or Bachelor's degree preferred
- Minimum of 1 year in a management or supervisory role
- At least 3 years of relevant industry experience
- IICRC certification is required
Skills and Physical Demands:
- Ability to regularly lift 50 pounds, with occasional lifting of up to 100 pounds with assistance
- Capability to climb ladders and work at elevated heights, as well as in confined spaces
- Proficient in repetitive lifting, pushing, pulling, and carrying
- Comfortable working with cleaning agents
- Must successfully pass a background check in accordance with applicable laws
Each SERVPRO Franchise operates independently.
All personnel at a SERVPRO Franchise are employed and supervised solely by that independently owned and operated franchise. They are not employees or agents of Servpro Industries, LLC or Servpro Franchisor, LLC in any capacity.
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