Patient Access Coordinator

5 days ago


Waimea HI USA, United States Queen's Health System Full time
Job Summary

At Queen's Health System, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Pre-register patients for inpatient and outpatient services, verifying insurance coverage and benefits.
  • Coordinate with clinical personnel to ensure accurate and timely registration.
  • Process and manage patient payments, including copays and deductibles.
  • Provide exceptional customer service, responding to patient inquiries and resolving any issues in a timely and professional manner.
  • Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements.
Requirements
  • High school diploma or equivalent required.
  • One year of experience in a medical office, admissions, insurance billing, or customer service role preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge of medical terminology, third-party payer regulations, and financial requirements preferred.
  • Ability to maintain confidentiality and handle sensitive patient information.
Working Conditions

This is a full-time position, working in a dynamic and fast-paced environment. The ideal candidate will be able to work effectively in a team setting, with minimal supervision.



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