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Support Specialist

2 months ago

Wilmington, North Carolina, United States Trillium Health Resources Full time
Regional Support Specialist Role

Trillium Health Resources is seeking a highly organized and detail-oriented Regional Support Specialist to join our Care Management department. As a key member of our team, you will provide administrative and operational support to our Regional Management Care Team, ensuring seamless day-to-day operations and planning.

Key Responsibilities:
  • Assist RCT Leadership with daily operations and planning, ensuring timely completion of tasks and projects.
  • Provide administrative or clerical assistance with projects or assignments, utilizing strong organizational and time management skills.
  • Coordinate and track member referrals, ensuring accurate and efficient data entry and reporting.
  • Assist with data entry, reconciling, tracking, and monitoring of internal data collection and State reports, maintaining high levels of accuracy and attention to detail.
  • Send and receive documentation, maintaining confidentiality and adhering to strict data protection protocols.
  • Collaborate with teams and members, fostering strong relationships and effective communication.
Employee Benefits:
  • Flexible Work Schedules
  • Health Insurance - no premium for employee coverage
  • Flexible Spending Accounts
  • Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
  • NC Local Government retirement pension, plus 401k with 5% employer match & immediate vesting
  • Public Service Loan Forgiveness Qualifying Employer
Qualifications:
  • High School or GED
  • Minimum one (1) year clerical experience or equivalent combination of education/experience
  • Valid driver's license
  • Must reside in NC to be considered for remote status

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.