Service Provider Solutions Consultant Leader

2 weeks ago

Chicago, Illinois, United States Palo Alto Networks Full time
Your Career

The Solutions Consultant Manager role represents a modern take on the traditional Sales Engineer Manager position, focusing on leading teams to effectively assist our clients in comprehending their environments, offering solution insights, and ensuring they realize the value of their investments with Palo Alto Networks.

In this capacity, you will serve as the technical authority for your District Solutions Consulting team. Collaborating closely with the District Sales Manager, you and your team will foster relationships with clients aimed at helping them identify and thwart advanced cyber threats and breaches. Our clients require expert advice on which applications to implement from our offerings. Your expertise, guidance, and mentorship will empower your team to stay ahead of emerging cyber threats and maintain a proactive stance on prevention.

As the technical lead for your designated area, you will mentor and guide your team in crafting innovative technical solutions that safeguard critical business objectives and enhance the value of their investment with Palo Alto Networks. You will advocate for our leadership in on-premises, cloud, and security operations services, positioning Palo Alto Networks as the preferred cybersecurity partner for your clients. Additionally, you will cultivate talent within your team and provide constructive feedback to the product management team regarding new feature requests and product enhancements based on insights gathered from client interactions.

Your Impact
  • Recruit and onboard top-tier Solutions Consultants into the territory.
  • Oversee training, mentoring, and performance evaluations for your team, ensuring their engagement and success in their careers.
  • Assist field Solutions Consultant teams in complex evaluations and problem-solving within challenging client environments.
  • Lead and coach your team on effective technical validation efforts based on best practices to secure technical wins in assigned opportunities.
  • Establish, create, and monitor individual development plans for your team members.
  • Collaborate closely with Professional Services, Customer Success, and Specialist teams to ensure comprehensive customer implementation and adoption of solutions.
  • Provide strong technical leadership during customer interactions, sharing security trends and best practices employed by other clients to actively participate in the sales process.
  • Drive Palo Alto Networks Platformization initiatives within your accounts.
  • Work in tandem with the Domain Specialist Manager to optimize resource utilization and align necessary resources with the projects you are managing.
  • Act as a point of escalation to collaborate with pre-sales and post-sales teams for any issues that may arise.
  • Build and sustain relationships with key clients to solidify reference accounts and assist account teams in defining strategies to drive additional business.
  • Present as an expert in your domain to clients at all levels, from technical staff to executive leadership.
  • Discuss competitor offerings in the market and position our solutions as the superior alternative.
  • Collaborate with Product Management, Technical Marketing, and R&D to define requirements and product features for our major clients, providing valuable feedback from customer interactions.
  • Travel 50-75% within the region.
  • Work alongside your sales counterpart (DSM) to formulate a technical strategy that accelerates growth, identifying key verticals, markets, use cases, and solutions to focus on, and devising a comprehensive strategy and engagement model tailored to your region or district.
Your Experience
  • Experience as a pre-sales System Engineer Manager.
  • Background as a Senior System Engineer/Specialist.
  • Industry knowledge of security product market trends and awareness of our roadmap and technology development efforts, along with knowledge of competitor offerings and products.
  • Understanding of how to deliver comprehensive security solutions to the Palo Alto Networks customer base.
  • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
  • Collaboration with Customer Support functions to ensure successful implementation and adoption of sold solutions.
  • Strong communication (both written and verbal) and presentation skills.
  • Quota-driven mindset focused on providing clients with the best solutions as a trusted advisor.
  • Proficiency in English.
The Team

Our Solutions Consultant team members collaborate closely with large organizations globally to safeguard their digital environments. We educate, inspire, and empower our potential clients on their security journey.

You will be equipped with unparalleled systems and tools, supported by a team committed to mutual success. At Palo Alto Networks, you will find a culture where everyone is dedicated to your success, with collective efforts to assist in solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be the cybersecurity partner of choice for our clients, protecting their digital way of life.

Our Commitment

We are innovators who dream big, take risks, and challenge the status quo in cybersecurity. Our mission cannot be achieved without diverse teams working together to innovate.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

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