Front Desk Ambassador

7 days ago


Caldwell, Ohio, United States Nivea Hospitality Full time
Job Summary

At Nivea Hospitality, we are seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests and ensuring a smooth and enjoyable stay at our hotel.


Key Responsibilities:

  • Welcome and greet all guests in a friendly and professional manner.
  • Process guest arrivals and departures efficiently and accurately.
  • Provide information about hotel policies, services, and amenities to guests.
  • Respond to guest requests and resolve any issues promptly.
  • Maintain accurate records and perform administrative tasks as needed.

What You'll Need

We're looking for someone with excellent communication and interpersonal skills, who is able to work well under pressure and maintain a positive attitude in a fast-paced environment.


Salary: $12.50 - $15.00 per hour (based on experience)


About the Job

This is a full-time position that requires flexibility and adaptability. You must be able to stand for long periods and lift up to 25 pounds.


Benefits

Nivea Hospitality offers a competitive benefits package, including dental, vision, and life insurance, paid holidays, and Choice Hotel discounts.



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