Front Desk Ambassador
1 day ago
NS Hospitality Group is excited to announce a Front Desk Ambassador position, offering a unique opportunity to provide exceptional customer service and create memorable guest experiences.
Key Duties:
- Deliver personalized service to guests, responding to their needs and preferences.
- Manage room assignments, ensuring accuracy and timeliness.
- Communicate effectively with colleagues and departments, facilitating seamless guest experiences.
- Handle guest complaints and concerns, resolving issues promptly and professionally.
- Maintain high standards of customer satisfaction, contributing to the success of our hotel.
Requirements and Qualifications:
- A minimum of 1 year of experience in customer-facing roles, such as front desk or hospitality services.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Strong problem-solving skills, with the ability to resolve guest complaints and concerns efficiently.
- Ability to work flexible hours, including weekends and holidays.
Salary Information:$50,000 - $60,000 per year, depending on experience and qualifications.
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