Front Desk Ambassador

1 day ago


Caldwell, Arkansas, United States NS Hospitality Group Full time
Job Overview

NS Hospitality Group is excited to announce a Front Desk Ambassador position, offering a unique opportunity to provide exceptional customer service and create memorable guest experiences.

Key Duties:

  • Deliver personalized service to guests, responding to their needs and preferences.
  • Manage room assignments, ensuring accuracy and timeliness.
  • Communicate effectively with colleagues and departments, facilitating seamless guest experiences.
  • Handle guest complaints and concerns, resolving issues promptly and professionally.
  • Maintain high standards of customer satisfaction, contributing to the success of our hotel.

Requirements and Qualifications:

  • A minimum of 1 year of experience in customer-facing roles, such as front desk or hospitality services.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong problem-solving skills, with the ability to resolve guest complaints and concerns efficiently.
  • Ability to work flexible hours, including weekends and holidays.

Salary Information:$50,000 - $60,000 per year, depending on experience and qualifications.


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