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Medical Office Receptionist

2 months ago

New York, New York, United States NavaDerm Full time
Position Overview

KEY RESPONSIBILITIES

The following duties are essential to the role:

  • Handle all incoming telephone inquiries
  • Direct calls to the correct department as necessary
  • Organize appointments for all healthcare providers
  • Verify appointments for all healthcare providers when needed
  • Serve as the primary telephone operator on a daily basis
  • Achieve proficiency in all services offered by the healthcare providers
  • Offer callers general information regarding the healthcare providers and the services provided
  • Be available for additional hours and weekend shifts as required
  • Perform other related tasks as assigned by supervisors or management

REQUIRED SKILLS AND QUALIFICATIONS:

  • Outstanding customer service and communication abilities
  • Exhibits genuine care for patients
  • Capability to manage multiple tasks simultaneously
  • Ability to collaborate effectively as part of a team
  • Strong organizational skills and attention to detail
  • Treats patients and colleagues with dignity and respect

EDUCATIONAL BACKGROUND & EXPERIENCE:

  • High School Diploma or equivalent (GED) is required
  • Preferred experience of two years in a medical office setting, though not mandatory

COMPENSATION AND BENEFITS:

  • Competitive salary range of $19-$22 per hour
  • Comprehensive benefits package including:
    • Medical coverage
    • Dental insurance
    • Vision plans
    • Paid Time Off
    • Life Insurance
    • 401(k) retirement plan
    • Short-Term and Long-Term Disability coverage
    • Flexible Spending Accounts

IMPORTANT NOTES:

As business needs evolve, your job responsibilities may also change. Any adjustments will be communicated by your supervisor or office manager.

All qualified candidates will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, public assistance status, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

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